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Lost account since upgrade

Discussion in 'BHW Beta Testers' started by islandman1010, May 23, 2016.

  1. islandman1010

    islandman1010 Elite Member

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    My old account islandman1010 is gone since the upgrade. I have tried support desk, tried reset password etc etc. Contacted Wiz and still nobody answers. All I can see is that my old account is now Guest but doesn't matter how I try I cant get back into it.
     
  2. Diamond Damien

    Diamond Damien Owner BlackHatWorld Staff Member Jr. VIP

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    Your account has been restored and your other account 2020 merged into it. We will work on getting all the posts synced up in the future.

    Please be patient we're working on issues as they are raised.
     
    • Thanks Thanks x 2
  3. islandman1010

    islandman1010 Elite Member

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    Account verification post. Please ignore.
     
    • Thanks Thanks x 1
  4. So now I cant log in to islandman1010 (password wrong, no email reset working) or islandman2020 (account unknown) Can you check again please.
     
  5. Apricot

    Apricot Administrator Staff Member Moderator

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    have sent you PM with contact details - if you get in touch, we'll get this resolved