Linking to Facebook, and having the link open in the app

Gurrman · Sep 18, 2017

Greetings, friends.

On my business' Instagram-page, I have used the website-field to link to the business' Facebook-page. When the users click on the link they're taken to the Facebook-page, but the problem is that they're not logged in to their Facebook account on the browser to which they've been taken. Thus, they have to log in in order to like the page, which few do --> many lost followers.

Thus, my question is: Is it possible to make the link such that it either brings the user to his/her app (in which they're logged in), or so that it brings her to a browser in which he/she is already logged in?

Thank you a million times in advance.

// Gustav

Gurrman · Sep 19, 2017

Please? Anyone?

ssc · Sep 19, 2017

Gurrman said:
Please? Anyone?

Maybe someone else with more knowledge than I will comment, but I think this has to do with how the device's operating system handles the link than how IG presents the link to the device/operating system.

On iOS for example apps often open links in Safari rather than the native app or another browser of choice, and that's why there are "helper" apps like "Opener" that offer that functionality. That app sells for 1.99 and it's fairly popular -- there are others -- so it's a known issue for a lot of users.

It would be good if there was a way to help ensure links open in the appropriate app, especially for the average user who may not want to bother (or know how) to log into the respective website, but I don't know how. Maybe a workaround would be to give info for multiple ways for users to contact your company or find your referring page, etc.

Gurrman · Oct 11, 2017

ssc said:
Maybe someone else with more knowledge than I will comment, but I think this has to do with how the device's operating system handles the link than how IG presents the link to the device/operating system.

On iOS for example apps often open links in Safari rather than the native app or another browser of choice, and that's why there are "helper" apps like "Opener" that offer that functionality. That app sells for 1.99 and it's fairly popular -- there are others -- so it's a known issue for a lot of users.

It would be good if there was a way to help ensure links open in the appropriate app, especially for the average user who may not want to bother (or know how) to log into the respective website, but I don't know how. Maybe a workaround would be to give info for multiple ways for users to contact your company or find your referring page, etc.

Hmmm yes...

It feels, though, as if it's about how IG handles the link? On most cases, I'd agree with you, but Instagram seems to "have created their own browser" of sorts, in which the links are opened.

Workarounds seem like the best options - linking to a website, and from that website perhaps using a smart link of some sort. But it seems hard to come out of the "IG-browser" without clicking the initial app outside of the app. It seems as if once you get in, you can't really get out unless you close the app.

Thank you for the response, friend.

Linking to Facebook, and having the link open in the app

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