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Linkalicious.. Seem to listen to us ?? hehe

Discussion in 'Black Hat SEO' started by moggwai, Sep 26, 2011.

  1. moggwai

    moggwai Junior Member

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    "We are going back to the old Linklicious and doing away with credits. This week we will move back to the automatic billing system we had before but keep Paypal support. After we do this update we will issue refunds for unused credits.

    You've spoken and we've listened. While we had the best intentions, enough people are confused and annoyed with the credit based system that we're going to undo this update.

    I'll send out an email letting everyone know about the updates as we make them. Please refrain from sending in emails if possible as I want to keep everyone here focused on the site.

    Thanks for letting us know how you feel.


    Justin "





    Fair play to em.. sign of a good company !
     
  2. FuryKyle

    FuryKyle Jr. VIP Jr. VIP Premium Member

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  3. ALiveGeek

    ALiveGeek Newbie

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    I think they had an "oh shit" moment and realized they could be easily replaced by another service. Sales 101: don't piss in your users coffee
     
  4. FireTheWild

    FireTheWild Power Member

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    The Owner of Linklicious is a member of BHW and probably has read the complaints :)
     
  5. asiriusthoth

    asiriusthoth Jr. VIP Jr. VIP Premium Member

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    They didn't want to pull a Digg.... best to revert asap. I was a bit puzzled by the "credit" talk myself...
     
  6. Poppa Rotzee

    Poppa Rotzee Power Member Premium Member

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    Yes, of course we listen to you guys... remember we are SEO guys ourselves and we want to provide a service that works.

    The credits was intended to save you guys some money and give you the ability to spend it on all of the current services we offer under the HumanKind Umbrella and on all the future services we got in the works.

    BUT, you guys spoke, you didn't want it and so we listened to the customer =)
     
  7. Poppa Rotzee

    Poppa Rotzee Power Member Premium Member

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    reddit ftw

    It's always helpful to learn from your mistakes because then your mistakes seem worthwhile =)
     
  8. asiriusthoth

    asiriusthoth Jr. VIP Jr. VIP Premium Member

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    Whatever floats your boat... I'm a happy paying customer :)
     
    • Thanks Thanks x 1
  9. Poppa Rotzee

    Poppa Rotzee Power Member Premium Member

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    Glad to hear brother =)
     
  10. asiriusthoth

    asiriusthoth Jr. VIP Jr. VIP Premium Member

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    nada problemo... there has been some kinks, but you guys are working on it. What else can you ask for :) I tell people about the service, and I still recommend it.
     
  11. SuperLinks

    SuperLinks Elite Member

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    That's a great example of listening to the customer. While the customer may not always be right, it sounds like they are in this example. Simplicity is key.
     
  12. Poppa Rotzee

    Poppa Rotzee Power Member Premium Member

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    We are here to provide a service that customers like and we want them to know like their money was well spent with a service that does what it says it will do.