I have subscribed to their 100 shared proxies packet and received the list after about 2 days. I tried logging in when asked for proxy authentication to no avail. I then contacted them and told them the login/password they gave me for proxy authentication is not working. After about another 2 days they sent me another user/login which didn't work either. All this time I kept getting this annoying automated message "please wait a few hours in this will be resolved". So I waited another week and haven't heard back from them. Then I requested to cancel my account and requested a refund. Its been 5 days and I haven't heard back from them so I was forced to open a dispute in paypal. Here is a link of another customer getting scammed by them, the exact same thing happend to them: http://www.complaintsboard.com/complaints/limeproxiescom-dba-packetip-web-services-c346566.html Stay away.