Just got scammed on Alibaba.....
- Thread starter jakethesnake3
- Start date
switch_2012
Power Member
- Feb 28, 2010
- 504
- 229
Hi,
I used to deal with Alibaba and DHgate, they do have a customer care team, get on the phone to them and tell them what happened and 'm sure you can get your money back - best thing you can do is refund your customers and tell them there is a delay in stock because of peak xmas period and willing to give you 20% discount (loyalty customer retention, trust me it pays in the long run) when you do get the stock.
Hope you'll sort it out.
ps Ms Morry from China, come on mate, didnt you see that coming?
I used to deal with Alibaba and DHgate, they do have a customer care team, get on the phone to them and tell them what happened and 'm sure you can get your money back - best thing you can do is refund your customers and tell them there is a delay in stock because of peak xmas period and willing to give you 20% discount (loyalty customer retention, trust me it pays in the long run) when you do get the stock.
Hope you'll sort it out.
ps Ms Morry from China, come on mate, didnt you see that coming?
jakethesnake3
Newbie
- Dec 29, 2010
- 31
- 5
UPDATE: Ms. Morry just mailed me back, and she said she was on leave a few days. And said she told her colleague to fix the packing of the goods. So we'll see what happens next week.
If she was really scamming me, i don't know why she even bothered to answer.
If she was really scamming me, i don't know why she even bothered to answer.
stressfree
Banned - Inappropriate behavior
- Aug 28, 2007
- 1,121
- 264
Sadly on the Net that's a rarity!
Bartmorten
BANNED
- Feb 19, 2013
- 23
- 12
Without being mean, you walked into the trap yourself my friend
ButterflyCollector
Junior Member
- Oct 29, 2009
- 174
- 57
If anyone needs any help or advice buying from China send me a pm. I have built up quite a lot of contacts in various sectors over there
Alibaba is full of scamers. They are only interested in sellers coming on and buying a gold membership. They don't care about the buyers.
Don't ever use Western Union. Do due diligence on suppliers and if you do large transactions, do Letters of Credit instead.
Don't ever use Western Union. Do due diligence on suppliers and if you do large transactions, do Letters of Credit instead.
CosmicSoundz
BANNED
- Apr 30, 2012
- 1,230
- 1,302
you actually sent money via western union?
welcome to the internets.. The first thing you should remember to never do is send money via western union.
welcome to the internets.. The first thing you should remember to never do is send money via western union.
Hope your goods came through. You need to assess the business risk and if the math adds up in your head, dive in head first and don't look back. Sometimes, you'll end up on the other side. Other times, flat on your stomach. Just be sure you can keep your head above water and oh, away from the sharks.