Just about to go nuts.
As I mentioned before Microsoft Azure gave me a $5k Azure credit. However, 2 weeks ago I received an email there is some violation of conduct and they throttled my account. They didn't give me any example, any log or anything. In the Azure account I don't find anything related to rate limiting or throttling at all. Literally nothing written.
But I can see that in my apps sometimes there are errors like there is rate limiting. Also some users complain to me and say the app doesn't work (because probably Azure hit me with rate limiting).
So what did I do? Opened a support ticket with Microsoft Azure and its just going back and forth and this person literally doesn't understand whats my problem and this person just keeps asking me questions I already answered and I am like "Guys, its YOUR platform, please look IN YOUR backend to see if my account is rate limited or throttled (as you wrote) but they just keep asking me random questions." I am just about to lose all my shit. Its either intentional or these people have no clue what they are doing. They even ask me for examples and error logs, etc......GUYS, its your platform, you should see the errors, you should see the logs...it was you who sent me this throttling email, you should know whats going on, not me.
Its just a back and forth for 2 weeks, daily...never encountered anything like this with any support