It´s my oxilabs ISP proxy correct?

zamblo

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Hi,

I´m using oxylabs ISP proxy to geolocate myself in France.

The problem is that some online proxy checkers show the correct info:
Region: France
Provider: Orange (residential provider).

And that´s perfect, but other online proxy checkers locate myself in Canada with a non-residential ISP (Heyman datacenter).

And that´s a big problem, so should I quit oxylabs and try another ISP proxy provider like Bright Data?
Why this is happening? (it´s the same IP in both cases)

This means Oxylabs is not 100% legit and they claim to have their proxies in France (in my case) but they´re really located in Canadá? It has no sense whatssoever, why would they do that?

Thanks
 
Different websites, different databases. Their info could be wrong, or an IP was previously used in Canada and they have outdated information.

Go here and paste the result you see https://www.ip2location.com/
 
Different websites, different databases. Their info could be wrong, or an IP was previously used in Canada and they have outdated information.

Go here and paste the result you see https://www.ip2location.com/
Oh I see, so they check the IP on the database they have so the info could be outdated, ok I understand, anyway, why my IP could have been used in Canada if it´s (in theory) an IP from a datacenter in France, how is that possible? sorry for my ignorance in the matter.

I checked the IP in the link you provided and it looks as it should! (located in France), the only thing I don´t understand is this:
ISP: heymman.com
ASN: https://www.ip2location.com/as5511

As an ISP proxy is this correct? should not be the ISP Orange too?

I understand that an ISP proxy is a server in a datacenter with a "fake" ISP provider, that explains the ASN that I guess is the important thing to mask my proxy server.

Thanks!
 
Oh I see, so they check the IP on the database they have so the info could be outdated, ok I understand, anyway, why my IP could have been used in Canada if it´s (in theory) an IP from a datacenter in France, how is that possible? sorry for my ignorance in the matter.

I checked the IP in the link you provided and it looks as it should! (located in France), the only thing I don´t understand is this:
ISP: heymman.com
ASN: AS5511 Orange S.A.

As an ISP proxy is this correct? should not be the ISP Orange too?

I understand that an ISP proxy is a server in a datacenter with a "fake" ISP provider, that explains the ASN that I guess is the important thing to mask my proxy server.

Thanks!
Example: An ISP in Canada bought an IP block, later sold it, and a French ISP acquired it after some time... Some databases could still be showing Canadian records, even though traffic is coming from France.

Anyway, that's how these ISP proxies work, your ISP could be some hosting company and ASN will be premium, example: Orange, T-Mobile, Spectrum etc...

If you want better alternative, have a look at Residential proxies, these are more expensive but higher quality.

Example:
mstsc_5lzecQIqWU.png
 
Hi,

I´m using oxylabs ISP proxy to geolocate myself in France.

The problem is that some online proxy checkers show the correct info:
Region: France
Provider: Orange (residential provider).

And that´s perfect, but other online proxy checkers locate myself in Canada with a non-residential ISP (Heyman datacenter).

And that´s a big problem, so should I quit oxylabs and try another ISP proxy provider like Bright Data?
Why this is happening? (it´s the same IP in both cases)

This means Oxylabs is not 100% legit and they claim to have their proxies in France (in my case) but they´re really located in Canadá? It has no sense whatssoever, why would they do that?

Thanks
There are too many IP detection websites around the world. You can click here to check your IP again:https://ipinfo.io
 
Example: An ISP in Canada bought an IP block, later sold it, and a French ISP acquired it after some time... Some databases could still be showing Canadian records, even though traffic is coming from France.

Anyway, that's how these ISP proxies work, your ISP could be some hosting company and ASN will be premium, example: Orange, T-Mobile, Spectrum etc...

If you want better alternative, have a look at Residential proxies, these are more expensive but higher quality.

Example:
View attachment 437420
Thanks for the explanation, I now understand it a little bit better !

The thing with the proxy is that I need a static IP with reliable internet conexion because I´m poker player and I don´t want my conexion to be laggy or to suddenly drop, theres money involved so residential proxies are not an option for me, ISP proxies is the best I can have I guess.

So if the ISP can be seen as an database provider (even when the ASN is residential), what´s the point of an ISP proxy if per example the poker room could check the ISP and see that it´s a datacenter provider and not a residential provider?

Thanks!

There are too many IP detection websites around the world. You can click here to check your IP again:https://ipinfo.io
Completely fine:

7f59bfe002960645c8921a5ab1f47223.png
 
Hi,

I´m using oxylabs ISP proxy to geolocate myself in France.

The problem is that some online proxy checkers show the correct info:
Region: France
Provider: Orange (residential provider).

And that´s perfect, but other online proxy checkers locate myself in Canada with a non-residential ISP (Heyman datacenter).

And that´s a big problem, so should I quit oxylabs and try another ISP proxy provider like Bright Data?
Why this is happening? (it´s the same IP in both cases)

This means Oxylabs is not 100% legit and they claim to have their proxies in France (in my case) but they´re really located in Canadá? It has no sense whatssoever, why would they do that?

Thanks
That’s a really good question — and it’s more common than you’d think.

Here’s what might be going on:



Why the same IP shows up in two different locations:​

  1. IP Geolocation Databases Differ
    Proxy checkers don’t use one universal database. Some use MaxMind, others use IP2Location, etc. These databases are often outdated or inaccurate — especially for newly assigned IPs or ISP-routed blocks.
  2. ISP Ownership vs. Physical Location
    The IP may be owned by a French ISP like Orange, but routed through or registered via a company with a Canadian presence (e.g., Heyman). So some databases might tie it back to Canada, depending on the registration path.
  3. Oxylabs or their ISP partner may be reusing blocks
    Some proxy providers lease blocks or tunnel traffic in creative ways. Even if the proxy routes traffic through France, the IP's registry info might still point elsewhere.



❗ Should you switch providers?​

Not necessarily. Before ditching Oxylabs, do this:
  • Check the IP on multiple geo/IP tools (e.g., ipinfo.io, db-ip.com, ip2location.com, maxmind.com).
  • Run real-world tests — are the services you're using actually detecting you in Canada or is it just checkers?
  • Ask Oxylabs support for clarification — they’re usually helpful and can confirm if the IP is incorrectly mapped and offer a better one.



✅ TL;DR​

This doesn't mean Oxylabs is shady — just that IP databases are messy, and even premium proxies can run into these issues. If it’s affecting your actual use case (e.g. logins, geo-blocked content), then yes, consider switching or ask them for a different IP range.
 
That’s a really good question — and it’s more common than you’d think.

Here’s what might be going on:



Why the same IP shows up in two different locations:​

  1. IP Geolocation Databases Differ
    Proxy checkers don’t use one universal database. Some use MaxMind, others use IP2Location, etc. These databases are often outdated or inaccurate — especially for newly assigned IPs or ISP-routed blocks.
  2. ISP Ownership vs. Physical Location
    The IP may be owned by a French ISP like Orange, but routed through or registered via a company with a Canadian presence (e.g., Heyman). So some databases might tie it back to Canada, depending on the registration path.
  3. Oxylabs or their ISP partner may be reusing blocks
    Some proxy providers lease blocks or tunnel traffic in creative ways. Even if the proxy routes traffic through France, the IP's registry info might still point elsewhere.



❗ Should you switch providers?​

Not necessarily. Before ditching Oxylabs, do this:
  • Check the IP on multiple geo/IP tools (e.g., ipinfo.io, db-ip.com, ip2location.com, maxmind.com).
  • Run real-world tests — are the services you're using actually detecting you in Canada or is it just checkers?
  • Ask Oxylabs support for clarification — they’re usually helpful and can confirm if the IP is incorrectly mapped and offer a better one.



✅ TL;DR​

This doesn't mean Oxylabs is shady — just that IP databases are messy, and even premium proxies can run into these issues. If it’s affecting your actual use case (e.g. logins, geo-blocked content), then yes, consider switching or ask them for a different IP range.
Hi, thanks for coming here!

It´s strange... few days ago my IP was totally clean (oxylabs ISP proxy) with a perfect score (no proxy, no spam, super clean), but today I rAn a test and this is the result:
d358e35b3b9d88ecdd370250632b5765.png

Why this happen? it´s supposed that the proxy IP I´m using is only mine and no other could use it but from one day to another it became flagged.

What not? should I switch no another provider? what can I do to prevent this?

I guess every day, before playing in the poker room I should do a IP check to see that my IP is still clean and if it´s not then switch it.
 
This is a fairly common situation and there is nothing critical about it. The thing is that different services and sites use different databases to determine the IP address. Sometimes the data may differ, even if you use several proxies, on different sites and services you can see different information about your IP address. I would not worry about something going wrong. However, if you do not like it, it seems that each proxy provider can replace your proxies.
 
This is a fairly common situation and there is nothing critical about it. The thing is that different services and sites use different databases to determine the IP address. Sometimes the data may differ, even if you use several proxies, on different sites and services you can see different information about your IP address. I would not worry about something going wrong. However, if you do not like it, it seems that each proxy provider can replace your proxies.
Yes I understood that!, and using ipinfo.io I already checked in real time that the proxy is allright and other sites have outdated information about the ips using.

But now I have doubts about this:
d358e35b3b9d88ecdd370250632b5765.png

Few days ago I did the same scan and the fraud score was 0 and no proxy was detected, now this site has my IP as flagged and blacklisted, why? it´s suppossed that I´m the only one using this IP and I did nothing with it yet.

I dont think a poker room is going to be that interested in all of this (they want me to play on their site and generate money anyways) but I´m have to be 100% sure that I´m doing everything right
 
All ISP proxies are detected as datacenter by most platforms and services. Try accessing the nytimes.com using an ISP proxy and you will see that you are blocked
 
All ISP proxies are detected as datacenter by most platforms and services. Try accessing the nytimes.com using an ISP proxy and you will see that you are blocked
I´m not blocked lol, well so it´s normal to get flagged as a proxie... then how is it that ISP proxies works as hidding as datacenter proxies if it´s easily detectable?

Should I get new IP´s and see if I could get clean IP´s?

And most important, it´s real important to have 100% clean IP for a poker room? I don´t think so and maybe I´m overanalyzing it.
 
Does your IP say residential on pixelscan.net or ip2location.io?
1975d6e79bff231658ddc449de8730e5.png

But in pixelscan says it is residential:

53f81ce3f083973e090e9e1d39b6246c.png


So with one is correct?, could it be that the first site has outdated info?
 
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Based on the results from IP2Location (https://www.ip2location.com/demo), the IP address is registered to Heymman, which operates hosting services. However, the BGP table for the IP ranges is announced to Orange S.A., which could serve as either an ISP or a data center.
 
Could also be the proxy checker, they're not 100% accurate. Try a few other IPs from Oxylabs first. If the same issue pops up, then yeah, maybe hit up their support or try a different provider.
 
The thing is, a provider may say “France, Orange (residential)” because their data is up-to-date and correctly maps your proxy IP, another may say “Canada, Heyman Datacenter” because their database hasn't been updated or the IP is listed under a datacenter ASN that's registered in Canada.
 
Based on the results from IP2Location (https://www.ip2location.com/demo), the IP address is registered to Heymman, which operates hosting services. However, the BGP table for the IP ranges is announced to Orange S.A., which could serve as either an ISP or a data center.
Could also be the proxy checker, they're not 100% accurate. Try a few other IPs from Oxylabs first. If the same issue pops up, then yeah, maybe hit up their support or try a different provider.
I rented 10 IPs from Oxylabs and all of them looks the same on pixelscan, ip2location, etc... I gonna rent ISP proxies from Brightdata and compare the results.
The thing is, a provider may say “France, Orange (residential)” because their data is up-to-date and correctly maps your proxy IP, another may say “Canada, Heyman Datacenter” because their database hasn't been updated or the IP is listed under a datacenter ASN that's registered in Canada.
Yes it looks like that, I think that I gonna rent from another provider like BrightData and compare but it could be what you say.
 
The thing is, a provider may say “France, Orange (residential)” because their data is up-to-date and correctly maps your proxy IP, another may say “Canada, Heyman Datacenter” because their database hasn't been updated or the IP is listed under a datacenter ASN that's registered in Canada.
I tried IPRoyal proxies and something similar happens...

Honestly I don´t know if I should try every ISP proxy provider in the internet to find the perfect match or Oxylabs is good to go because what you say, that different databases have different information, anyway every scan says my IP is not a proxy nor VPN and the ASN is residential and some of them says my ISP is also Orange and residential... so I guess I´m good to go!"
 
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Maybe their IP database isn't fully updated, or the proxy checker you're using might not be reliable. Try comparing results across a few different checkers before jumping ship.
 
I tried IPRoyal proxies and something similar happens...

Honestly I don´t know if I should try every ISP proxy provider in the internet to find the perfect match or Oxylabs is good to go because what you say, that different databases have different information, anyway every scan says my IP is not a proxy nor VPN and the ASN is residential and some of them says my ISP is also Orange and residential... so I guess I´m good to go!"
I think we can figure your issue out
Contact our support on Telegram: @zinynet
We will help you with the right proxy
 
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