Issues with SpotX. Help needed!

Discussion in 'Making Money' started by akara, Feb 1, 2016.

  1. akara

    akara Newbie

    Joined:
    Jan 31, 2016
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    Hey guys,

    I am new at BH, but I have been reading some threads here and there for a while, and I have always been impressed with some of you guys.
    My background isn't tech so I am having a hard time with getting my SpotX fill rate (below 40%) which i have never had since having this website.
    I am getting a lot of time outs whether vast or vpaid, as well as not being able to see ads served on browsers other than chrome.
    could this be a player issue? (i have JW).
    I have contacted spotx but not much is happening as it is taking forever with the email back and forth.

    Can anyone on here please help me with this?

    thank you