Is it possible to get a refund from Moz?
- Thread starter ennis
- Start date
thetrustedzone
Elite Member
- Jun 15, 2010
- 3,994
- 3,462
I had similar situations with getresponse old days ... no refund .
deal with it
Senior Member
- Sep 30, 2015
- 1,086
- 707
i had exactly same experience with semrush although i like it but im used to use only trial, doing this i forgot for one account for which i used my main CC. I called their USA Customer support (told them i used my dads CC and he is going to beat me when he comes home) using Nextplus app and got refund like in 3 hours to my bank account. That will be the fastest refund i will ever see i guess.
blissbliss
Regular Member
- May 6, 2017
- 420
- 96
I love this lol
SoccerLover
Elite Member
- Jun 12, 2014
- 5,007
- 2,773
Nope mate, they didn't gave me when I had a bit of similar issue.
In the end, I gave it in giveaway
In the end, I gave it in giveaway
balerec
Newbie
- Dec 18, 2016
- 47
- 12
At $150 it's unlikely that they will do it but since you have nothing to lose, tell them you're going to publish the experience on your blog so others woan'tmake the same mistake. Maybe the "veiled threat" of negative publicity will make then decide that it's cheaper to give you you money back than have their rep ragged on.
nichexposure
Elite Member
- Jul 4, 2013
- 2,400
- 965
I faced the same problem 1 year or maybe 1.5 years back. I was trying trial accounts and then forgot it. They cut $99 from my card. And after two days i contacted with the support and explain all. Around 5-7 days later they refund me the money. So OP you should try to contact with them and explain properly why you are not interested to use it anymore. I don't think so giving threat or posting negative review will create any impact on their business. Its your fault and you can confess it to them. Give a try.
darren_wingson
BANNED
- Jun 22, 2017
- 36
- 0
Tried the same thing (get a refund), didn't get anything, not even a response from moz by email