Listening to the rave reviews in favour of Netfirms here, I decided to get a domain name from Netfirms yesterday.
First, they charged me and did not register the domain name. I managed to go to the live chat room, and sorted this out.
Next, I tried to change the DNS settings, because I have a hosting account with godaddy. I'm not too good at it.
What I did was to copy everything I saw under DNS in my godaddy account for one of the domain names I have there and put those records into my netfirms account. Is it what should be done? This is where I am not too sure.
Well, the website was up afterall, but every 30min or so, is offline again. Says cant find server. I tried to add google webmaster etc, but could not add, because I was told they cant find my domain name online..
I went to the live chat again, asked a technician for support. He either did not know what to do or did not want to tell. He was even a bit aggressive I thought.
So, can anyone please tell me how to change the settings correctly in NETFIRMS , so that I can use the hosting in godaddy.
Each time, the website is on for a few minutes and down again. This is cetainly not an issue with the hosting account,because all my other websites (all domain names bought + hosted on same hosting account at godaddy) are working fine.
I just cant get this domain name (bought from Netfirms) working correctly with the same godaddy hosting.
Please help!Thanks
Additional info: I copied nameservers,cname alias, ms record,ns record, A record from godaddy to netfirms. Is it what should be done?
thanks
PS; unfortunately could not find a link to report the guy who was providing support on netfirms. He told me to contact domaincontr0l.c0m ?!
First, they charged me and did not register the domain name. I managed to go to the live chat room, and sorted this out.
Next, I tried to change the DNS settings, because I have a hosting account with godaddy. I'm not too good at it.
What I did was to copy everything I saw under DNS in my godaddy account for one of the domain names I have there and put those records into my netfirms account. Is it what should be done? This is where I am not too sure.
Well, the website was up afterall, but every 30min or so, is offline again. Says cant find server. I tried to add google webmaster etc, but could not add, because I was told they cant find my domain name online..
I went to the live chat again, asked a technician for support. He either did not know what to do or did not want to tell. He was even a bit aggressive I thought.
So, can anyone please tell me how to change the settings correctly in NETFIRMS , so that I can use the hosting in godaddy.
Each time, the website is on for a few minutes and down again. This is cetainly not an issue with the hosting account,because all my other websites (all domain names bought + hosted on same hosting account at godaddy) are working fine.
I just cant get this domain name (bought from Netfirms) working correctly with the same godaddy hosting.
Please help!Thanks
Additional info: I copied nameservers,cname alias, ms record,ns record, A record from godaddy to netfirms. Is it what should be done?
thanks
PS; unfortunately could not find a link to report the guy who was providing support on netfirms. He told me to contact domaincontr0l.c0m ?!