Hi,
well, I just tryed to use one of their products (webbot 2.0). A complete desaster !
The software never runs as promised, it never rans at all.
I asked them for support and gave them remote access to one of my PC. Guess what? They never deliverd any fix or solution.
The main problem with incansoft: they have a non-refund-policy and with this, there's no way for anybody to get support if needed. You'll never be able to bring preasure on your issue.
My suggestion: look for other solutions, there are many of them and pass-away incansoft.
Regards,
Marcel