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internetbs login problem ** cryptophoto**

Discussion in 'Domain Names & Parking' started by nicofan, Aug 24, 2016.

  1. nicofan

    nicofan Junior Member

    Joined:
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    LOLercoaster
    Hi everybody

    This is mainly directed at people who use the registrar internetbs with cryptophoto to login.

    I cannot log into my account because I had to reset my mobile phone and the photo token is therefore not working (crypto photo app).

    After I enter my email and password on internetbs.net I am asked to verify a photo token with the crypto photo app. Nowhere does it say how to recover with the backup photo token. I still have the backup photo token on a piece of paper as was recommended when I signed up.

    Internetbs is of no help. they wrote me the standard mail to send them a copy of my passport and utility bill. I only want to do this as a last resort.

    Would be great if somebody can help !

    Thanks & regards
    Nick