Support tickets havent been answered for about 5 weeks now. Traffic dries up completely some days and is ridiculously slow on others (down from hundreds to handfuls). Theyve not even renewed their https certificate so logging in is a pain from some devices. The stats sections no longer show any stats. Campaigns are having money taken for no clickthroughs.
I've been with them for many years and spent thousands. When i first complained about all the above back in December, i was told it was all temporary as they were launching a big update in February. Not had a response to anything since. Nothing has launched or got better.
Anyone know if they'e actually dead in the water? Just looking to confirm before charging back my last few payments.
Thanks
P.S. Any recommendations for similar setups/traffic providers woukd be appreciated too.
I've been with them for many years and spent thousands. When i first complained about all the above back in December, i was told it was all temporary as they were launching a big update in February. Not had a response to anything since. Nothing has launched or got better.
Anyone know if they'e actually dead in the water? Just looking to confirm before charging back my last few payments.
Thanks
P.S. Any recommendations for similar setups/traffic providers woukd be appreciated too.