Bigben Agency
Regular Member
- Apr 22, 2019
- 387
- 75
Waiting for your return. Love your service, you guys are on the way of development and improvement.Hi, Sorry I just noticed this topic.
As you can all imagine it has been a pretty busy 24 hours for us.
Our hosting provider suspended our account because we reached a traffic limit. The frustrating thing is that they didn't give us time to properly migrate but instead suspended us immediately.
Now we had to order an upgrade which they would set up. This setup is still going on because it is littered with problems. We normally have no issues at all with namecheap but in this case we are really disappointed.
The reason that support tickets are being answered slower than normal is because the situation keeps changing and we can't give a clear estimate on the time it will take before everything is back to normal.
We will take actions to prevent this in the future.
This is a scam. We don't provide telegram support at the moment.
Hope to see you guys soon