Its stuck like this and dont show otherI've had similar issues with upgrades in the past, but usually, the support team gets back within 24 hours. Have you tried checking your spam folder for a response from the support team, or maybe try sending a follow-up email? Regarding the payment methods, I believe BHW does accept crypto, but it's always best to confirm with the support team. Additionally, you can also try using a card or PayPal as suggested