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I have problem with my HostHator please help.Our internet site is blocked duo CPU usage

Discussion in 'Web Hosting' started by snakeccc, Jun 28, 2013.

  1. snakeccc

    snakeccc Junior Member

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    I GET THIS ERROR :

    Forbidden

    You don't have permission to access / on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
    Apache Server at www.SITENAME.com Port 80

     
    Last edited: Jun 28, 2013
  2. HelloInsomnia

    HelloInsomnia Jr. Executive VIP Jr. VIP Premium Member

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    You should probably remove most/all of that info fyi. I would also call HostGator if you're not sure whats going on.
     
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  3. adamprattler

    adamprattler Junior Member

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    go on odesk and ask a coder to make your code less cpu intensive - or just stop using certain scripts or module on your site - or get a vps / dedi so the host wont complain if you use all
     
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  4. artizhay

    artizhay BANNED BANNED

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    God damn that's a complete site intrusion just waiting to happen.

    Anyway, let us know if you need a new host.
     
  5. snakeccc

    snakeccc Junior Member

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    What to remove here is some stats:
    administration.png
     
  6. kinlee

    kinlee Supreme Member

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    I had a similar problem with hostgator using their shared hosting with the script I had running on my site.
    They blocked my script, so my site was broken. I closed my account and found another host.
     
  7. esl753

    esl753 Newbie

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    try disabling k2 or update to the latest release and contact Hostgator to see if that did the trick ... most likely a bot is trying to post comments or something. I had the same problem but mine was on jomsocial.
     
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  8. Duffers5000

    Duffers5000 Elite Member

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    I would delete the info on this thread and get onto Livechat with Hostgator.

    I cant imagine what sort of package you have with them or how much stuff your site is running to take up this much space.
     
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  9. snakeccc

    snakeccc Junior Member

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    I will try this right now. Thanks
     
  10. snakeccc

    snakeccc Junior Member

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    I will delete info later. I really need to see if someone has solution for my problem I'am right now waiting chat response on HostGator
     
  11. HelloInsomnia

    HelloInsomnia Jr. Executive VIP Jr. VIP Premium Member

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    I meant remove the info about your site from the thread, you shouldn't post it in a public forum like that. I'm no hacker but I imagine this is a lot to go on.
     
  12. snakeccc

    snakeccc Junior Member

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    I list is removed. You are right.
     
  13. isnotcomplete

    isnotcomplete Newbie

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    .... im gonna say, maybe you should look into file permissions instead of thinking they are refusing you access on purpose, maybe its just a server safegaurd...
     
  14. pavan

    pavan Elite Member

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    send me a pm with your site url so that i can check it out
     
  15. mazgalici

    mazgalici Supreme Member

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    your error_log from cPanel has any info?
     
  16. danailo

    danailo Senior Member

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    Optimize your CMS. Hostgator is one if not the best shared hosting company. I used to host websites with 10-20 000 visitors/day without any problems .