1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

I hate ixwebhosting.com again.

Discussion in 'BlackHat Lounge' started by Bostoncab, Aug 3, 2011.

  1. Bostoncab

    Bostoncab Elite Member

    Joined:
    Dec 31, 2009
    Messages:
    2,255
    Likes Received:
    514
    Occupation:
    pain in the ass cabbie
    Location:
    Boston,Ma.
    Home Page:
    I went through this 6 months ago when I had 50 sites running on the account.
    I dropped down to 15. Just enough sites to make use of the unique ips which was the only reason I signed up with them. I have a VPS with hostwinds running the rest of my sites now. I will more than likely just move everything to hostwinds IX obviously only cares about trying to upsell me.
    Code:
    Hello Michael.
    
    Please refrain from using derogatory language in the ticketing system as  we are not here to be spoken to in that manner; rather, we are trying  to assist you by providing all possible options for you to be able to  retain your account.  If you will look at the paths listed, these are  not all wordpress files; rather, they are cron scripts that you have set  up to run or a plug-in has set up to run.
    
    /hsphere/local/home/c316569/brookline-cab.com/wp-cron.php
    /hsphere/local/home/c316569/cambridgetaxi.net/wp-cron.php
    /hsphere/local/home/c316569/eastbostontaxi.com/wp-cron.php
    /hsphere/local/home/c316569/reverecab.com/wp-cron.php
    /hsphere/local/home/c316569/reveretaxi.com/wp-cron.php
    /hsphere/local/home/c316569/southbostontaxi.com/wp-cron.php
    /hsphere/local/home/c316569/southietaxi.com/wp-cron.php
    
    You will need to continue disabling the plug-ins that you are using that  are running these cron jobs.  You can remove these via FTP which is  unfortunately the only access that we are able to grant at this time.   Please continue to disable plug-ins that are causing a high load and we  will be happy to check and see if they are still overloading the server.
    
    Brandon Morrison
    Customer Relations
    Code:
    I find excessively amusing that after taking my business offline for 3  days without providing a suitable explanation and support staff  contradicting themselves you would have the audacity to chastise me for  my frustration manifesting itself in profanity. 
    
    First you say it is a plugin causing the issue. so I disable all but the  most basic plugins from every site by logging in via ftp and disabling  them. I call back. The support staff person I last spoke to says it is  not a plugin. Now you again say it is a plugin? Why can you not at least  tell me what it is SPECIFICALLY that is causing the issue with YOUR  server? 
    These are the only plugins that are no installed on the sites you have listed. Which one should I delete via ftp?
    akismet
    contact form 7
    mobilepress
    nofollow external links
    platinum seo pack 
     
  2. Bostoncab

    Bostoncab Elite Member

    Joined:
    Dec 31, 2009
    Messages:
    2,255
    Likes Received:
    514
    Occupation:
    pain in the ass cabbie
    Location:
    Boston,Ma.
    Home Page:
    Nevermind..

    I'll save all this unique content for a blog.