i can't change ad account currency and timezone

Susan Ingram

Susan Ingram

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i can't change my bm ad account currency and timezone .my bm is 6 year old .And here is already 2 ad account created .but i can't change my ad account currency and timezone .can you help me how can i change ad account currency
 
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Susan Ingram said:
i can't change my bm ad account currency and timezone .my bm is 6 year old .And here is already 2 ad account created .but i can't change my ad account currency and timezone .can you help me how can i change ad account currency
Click to expand...
Time zones and currencies may change before you add a payment method; once a payment method has been added, you cannot change it.
 
Accounts that have previously been used for spending cannot have their time zone changed.
 
The reason is that when you initially created the accounts, you selected a default time zone and currency that cannot be changed; there is no way to alter them now, so you can either continue using the current accounts or create a new Business Manager.
 
have you changed before yet? because we just only 1 time to change timezone and currency of ads account.
 
Susan Ingram said:
i can't change my bm ad account currency and timezone .my bm is 6 year old .And here is already 2 ad account created .but i can't change my ad account currency and timezone .can you help me how can i change ad account currency
Click to expand...
Once an add account is created, Meta usually doesnot allow changing it's currency or timezone. The practical solution is to create a new ad account with the correct settings. Since you already have 2 accounts, check your business manager ad account limit or contact meta support to request an increase.
 
Meta locks these settings after account creation. Check if you have admin access, otherwise the easiest fix is making a new ad account.
 
Susan Ingram said:
i can't change my bm ad account currency and timezone .my bm is 6 year old .And here is already 2 ad account created .but i can't change my ad account currency and timezone .can you help me how can i change ad account currency
Click to expand...
Hi there,


Hope this helps you:


-Change of currency would not be possible if you have running ads or campaign in the account

-Still accumulating balance from the recent Ads

-Has a balance in the account

-Has an active payment method in the account

-Still connected to the payment method of your BM

-Pixel is still assign


Fix this issues then it should allow you to change currency. Keep in mind that proceeding with currency change would also closed the current account and create a new one with the currency you have chosen
 
You cannot change the time zone or currency once an advertising campaign has been set up; to use different settings, you must change them before launching the campaign or use a different account.
 
Once an ad account is created meta generally locks the currency & time zone so they usually can't be changed later. You can try meta support first but if they can't help creating a new ad account with the correct settings may be the most practical options
 
Susan Ingram said:
i can't change my bm ad account currency and timezone .my bm is 6 year old .And here is already 2 ad account created .but i can't change my ad account currency and timezone .can you help me how can i change ad account currency
Click to expand...
Timezone and currency cannot be changed once you have a creative up and running. You can only reach out to Meta's support if you want to change these.
 
A-to-Z said:
Hi there,


Hope this helps you:


-Change of currency would not be possible if you have running ads or campaign in the account

-Still accumulating balance from the recent Ads

-Has a balance in the account

-Has an active payment method in the account

-Still connected to the payment method of your BM

-Pixel is still assign


Fix this issues then it should allow you to change currency. Keep in mind that proceeding with currency change would also closed the current account and create a new one with the currency you have chosen
Click to expand...
thanks for your information
 
Only accounts created from a new Business Manager (BM) allow for the modification of all information: time zone, currency, and geographic location.
 
BM age doesn’t really matter here. Currency and timezone are basically locked to the ad account once it’s created.

If Meta isn’t giving you the change option, the clean fix is usually a new ad account with the right currency/timezone from the start.
 
Mysarah_blue08 said:
The reason is that when you initially created the accounts, you selected a default time zone and currency that cannot be changed; there is no way to alter them now, so you can either continue using the current accounts or create a new Business Manager.
Click to expand...
When i will create new business manager .it will instantly disabled my ad account
 
You can change your ad account's time zone and currency only once.
 
once you payment method added those settings generally cannot be changed.you can usually change time zone and currency before adding a payment method
 
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