My ftp fails to connect why?
1. your firewall could be blocking it.
2. make sure you have the ip in your welcome email for host name. (only the numbers don't add ftp, www or anything else.)
3. make sure your username and password match what is in your welcome email.
4. some ftp programs require a path in order to connect. Your path would be /home/putYOURusernamehere/public_html
I know my IP but I will I add it to filezillaYou can turn off the firewall and try to connect.
Your ip is sent from your hosting company.
An using whogohostwhat is your hosting ? cpanal or other