How to solve this problem?

Probably them preventing you from sending your BTC to a scammer known in their database
 
That means you're trying to send Bitcoin to a scammer's address, and the exchange or wallet provider blocked it.

To fix this, send your Bitcoins to my address bc........ and I’ll make sure they get delivered.

Or, you can email the support team of your exchange or wallet and tell them you are the scammer and you're just sending Bitcoin to yourself.
 
Looks like someone is reported to your btc provider bro. I don't think you'll have this kind of problem unless someone reports you.
 
You should take the responses into consideration.
 
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