If your Facebook ad account has been disabled, you will not be able to access it or make any changes to it, including removing payment information. In this situation, you will need to contact Facebook directly for assistance.
To contact Facebook about your disabled ad account, you can do the following:
- Go to Facebook's Help Center by clicking on the "Help" link in the top right corner of the Facebook website.
- In the Help Center, click on the "Managing Your Account" section.
- Scroll down to the "Disabled Accounts" section and click on the "I think my account was disabled by mistake" link.
- Follow the prompts to submit a request to Facebook.
When you submit your request, be sure to include any relevant information, such as the reason why you believe your account was disabled by mistake, as well as any details about the payment information you want to remove. Facebook will review your request and provide assistance as needed.
It is important to note that Facebook reserves the right to disable ad accounts that violate its policies or terms of service. If your ad account was disabled for a valid reason, you may not be able to regain access to it or remove payment information from it. In this case, you may need to create a new ad account and add new payment information to it in order to continue using Facebook ads.
