How to Get a USA Based Google Ads Account Manager?

Hi everyone, I run a Google Ads agency and have been managing client accounts for over 10 years. My agency primarily works with small business owners, and our total ad spend across 12 active accounts ranges between $1K–$5K per month per client.

Recently, I’ve started receiving a significant number of new leads through an SBA grant program, and I need to streamline my process. Ideally, I’d like to work with a dedicated Google Ads Account Manager who:

• Speaks fluent English
• Has at least an intermediate understanding of Google Ads
• Can have real, strategic discussions about account performance
• No sounds of roosters or cows moo-ing the background during support calls

Unfortunately, I’ve been consistently assigned reps who seem completely unqualified—either unable to articulate thoughts clearly or lacking even a basic understanding of the platform. I know I’m not alone in this, and I’m wondering:

1. Has anyone successfully secured a competent Google Ads rep, and if so, how?
2. Are there specific criteria or thresholds (spend, number of accounts, etc.) that trigger access to better support?
3. Does anyone here work for Google Ads and know how I can escalate my request?

Good luck finding one
Some do come here some times may happen to find your post

Generally...even from Far back as 2014
Google reps are meant to to just help you oversee account..billing
Reachout to you when you spend good
To encourage you on how you can spend more
And that's it

I have never met any Google rep with intermediate knowledge in ads
Far from it
This is after making several accounts
With different agency accounts in the mix

Two years ago, I had a mate here whose agency does about 10 million euros per year in same boat

Their clients where having their business pages closed including ads account
Google rep was there without a solution
I don't know how this people see this business owners
But then...it seems the company is too large for real human touch

I understand the pain especially when you having new businesses
Moat folks here know it's not favourable to trust a Google rep
Facebook..yes.but Google is a no

If you find one... please update here too