Recently I purchased a package from ipresencebizsolutions(dot)com I purchased keyword research however upon recieving my initial keywords The first batch didnt meet the criteria of "all keywords being under the same niche" so I waited 3 more days and recieved a new batch of keywords. However now, when I went to look into the words to verify that they met the criteria, NONE of the keywords matched the "high adword comp, and low google comp" criteria. All the keywords are "low" on google keyword tool which means LOW adwords competition and not high. However the seller refuses to refund saying he matched the criteria because HE doesnt understand how to use the google keyword tool. Now my question is, when I charge back my 89.99 Should I call paypal and explain what I purchased, and how it wasnt what I paid for. Or should I just claim it as unauthorized claim to get a refund. Luckily i purchased this on my "blackhat laptop" which is ALWAYS running under a VPN and not my normal computer I use to purchase products through paypal, so I know it wont match my normal IP address. Idk how would you guys get your refund?