1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

How much should I charge my client?

Discussion in 'Making Money' started by toosmrtformyowngood, Sep 14, 2013.

  1. toosmrtformyowngood

    toosmrtformyowngood Newbie

    Joined:
    Jun 15, 2012
    Messages:
    35
    Likes Received:
    0
    Just want opinions on how much I should be charging my client. I run, maintain and update their website. They send me stuff usually like every other day or so. usually pictures and general updates in a CMS system. Basically They expect me to be on call 24 7, no matter if its a weekend holiday or whatever. I try to be fair with what I charge them but I dont think im charging enough to be at a company's beck and call all the time. So how much should I charge to be on call like this all the time? Any advice is much appreciated!
     
  2. W9go

    W9go Jr. VIP Jr. VIP Premium Member

    Joined:
    May 16, 2011
    Messages:
    3,407
    Likes Received:
    635
    Gender:
    Male
    Occupation:
    chasing girls
    Location:
    chasing girls
    which country ?
     
  3. Riders On The Storm

    Riders On The Storm Senior Member

    Joined:
    Feb 27, 2012
    Messages:
    1,150
    Likes Received:
    489
    depends on the company..
    from Ks to 100s
    for bigger ones, you get thousands for no work..for smaller ones, 100s for 24/7 work
     
  4. toosmrtformyowngood

    toosmrtformyowngood Newbie

    Joined:
    Jun 15, 2012
    Messages:
    35
    Likes Received:
    0
    Country is Canada. and its a exotic massage spa.. so its not like they are poor..
     
  5. kbos2hm

    kbos2hm Junior Member

    Joined:
    Dec 28, 2011
    Messages:
    180
    Likes Received:
    15
    Occupation:
    Anything that makes money
    Location:
    Newcastle Upon Tyne
    Home Page:
    Depends how much they need you and how much you need them. If you think you can get away with it charge them a little more and tell them why your charging them more in saying that if you think they will run well you will be stuck with what you are charging them now. Long as it doesn't eat all your time up your fine. I live in the UK and i charge about £5 an hour but as a hobby not as a full time business and that works well. If anyone started taking liberty's then the price would go up to £15.
     
  6. malek24

    malek24 Registered Member

    Joined:
    Sep 4, 2013
    Messages:
    94
    Likes Received:
    10
    which country and state you belong to?
     
  7. toosmrtformyowngood

    toosmrtformyowngood Newbie

    Joined:
    Jun 15, 2012
    Messages:
    35
    Likes Received:
    0
    makes sense.. well as for it goes now im usually in the 300$ a month range with them. And I usually get to the requests they send in a day or 2 its on a casual level. They however are wanting quicker response times and basically want me to prioritize them at the highest level. being available on weekends and after business hours and so on to reply right away, its as if they expect me to be in fromt of my computer all day every day waiting on them to send me things to do lol.

    To me it would sound more fair in that case to act as if I work for them part time or something and be paid as such. maybe arrange some kind of salary or something. or just bump up the monthly payment.

    As for what country I belong to, I am in canada as well..
     
  8. sasuke120

    sasuke120 Regular Member

    Joined:
    Aug 16, 2011
    Messages:
    321
    Likes Received:
    102
    if they want to be priotitized charge them more for that.Send them a message and tell them something like : You may have noticed that I can't always respond to your requests/needs quickly.This is caused by the large amount of Clients I am working with but if you want to make sure that you will always be the/ my #1 priority we can offer you an Elite (package?)[whatever you tell them]where your requests get implemented by us ASAP.And then charge them like 500 bucks .
     
    • Thanks Thanks x 3
  9. toosmrtformyowngood

    toosmrtformyowngood Newbie

    Joined:
    Jun 15, 2012
    Messages:
    35
    Likes Received:
    0
    This sounds like a good option.. 500 though?
     
  10. Ptrick125

    Ptrick125 Regular Member

    Joined:
    Mar 4, 2013
    Messages:
    428
    Likes Received:
    113
    Occupation:
    Going To School
    Location:
    Near Austin, Texas
    Home Page:
    I think you should charge them by the plan:
    1 Update/Week: Free
    3 Updates/Week: $20
    4 Updates/Week: $30

    ...Kind of like that
     
  11. 4ContactUK

    4ContactUK Regular Member

    Joined:
    Mar 9, 2013
    Messages:
    259
    Likes Received:
    95
    Gender:
    Female
    Occupation:
    Business owner
    Location:
    UK
    How much do you want to earn per hour? Calculate how many hours you work for them. We charge by the hour, so if i do half an hour they get charged for an hour as minimum, if you explain that, they will save up all the little bits of work so you can do them all in one go which will help you and keep costs down for them.
    When it comes to ongoing maintenance that we have agreed to instead of ad-hoc as above, we work out a monthly charge to incorporate different levels of need. So if they need 20 hours a month, do a discount on the per hour rate with conditions of if they go over the monthly hours then they get charged the normal per hour rate.
    Don't be frightened to charge what your worth, if their unhappy with the cost you can always come down but give yourself some space to come down by not starting off too cheap. Its far easier to come down in cost but as easy to raise your prices. We started out too cheap and from experience know its quality that matters not price.
    Good luck!
     
  12. toosmrtformyowngood

    toosmrtformyowngood Newbie

    Joined:
    Jun 15, 2012
    Messages:
    35
    Likes Received:
    0
    That was one of the problems when we discussed things. I usually charge around 70 an hour or so.. with an hour minimum. They are kind of unorganized and never really compile things for me they just randomly message me and expect me to be at home on the computer.. Even today on a saturday they are messaging me stuff while I was not home. The way they are it would be 70 after 70 after 70 at the end of the month they would owe quite a bit... WHen we originally discussed things they said they wouldn't be able to afford that (I think they probably could)..
     
  13. sn0rt

    sn0rt Elite Member

    Joined:
    Jun 12, 2012
    Messages:
    1,705
    Likes Received:
    3,502
    Occupation:
    "Most obstacles melt away when we make up our mind
    Location:
    "Knowing is not enough; we must apply. Willing is
    Explain to them that there are time periods in which they need to turn in their content by if they want it to be posted on the same day.

    Maybe by 6pm. Anything after 6pm will be posted the next morning.

    $300 a month just to update a site is fine in my opinion. All you need to set are the terms.


    Carry yourself like a business.

    Hours of Operation
    Monday-Satuday 8am-6pm
     
    Last edited: Sep 15, 2013
  14. avenir-affiliation

    avenir-affiliation Newbie

    Joined:
    Mar 6, 2013
    Messages:
    1
    Likes Received:
    0
    Yes a price between 300 to 500 $ would be fine i think, the problem for you is the 24/7 availability i think you should define a limit with them so if they overuse this limit they pay more
     
  15. paymentconsultant

    paymentconsultant Registered Member

    Joined:
    Sep 6, 2013
    Messages:
    86
    Likes Received:
    9
    Occupation:
    Internet Marketing
    You could charge them on hourly basis per week. So, the number of hours the update takes will decide the charge. But, that can get confusing and there can be differences on how much time it should have taken. Better to charge flat rate in the range on 300-500 and you should fix the time when you will work on the update (like twice a day or something). This way you can work at a fixed time and save on your time.
     
  16. sn0rt

    sn0rt Elite Member

    Joined:
    Jun 12, 2012
    Messages:
    1,705
    Likes Received:
    3,502
    Occupation:
    "Most obstacles melt away when we make up our mind
    Location:
    "Knowing is not enough; we must apply. Willing is
    It's better for you to charge 3 customers $300 per month than just get 1 at $500.

    Have a referral system. They seem to be customers that have a lot of energy, use them to get the word out for you.

    Maybe a $25-$50 off their bill for every month that the customer they've referred you is a customer.
     
    • Thanks Thanks x 1
  17. Ptrick125

    Ptrick125 Regular Member

    Joined:
    Mar 4, 2013
    Messages:
    428
    Likes Received:
    113
    Occupation:
    Going To School
    Location:
    Near Austin, Texas
    Home Page:
    The referral idea is genius, not only does the seller make more, the buyer gets a cheaper rate.

    Posted via Topify using iPhone/iPad
     
  18. TerryMeshon

    TerryMeshon Junior Member

    Joined:
    Jan 16, 2013
    Messages:
    194
    Likes Received:
    36
    Occupation:
    Online entrepreneur
    Location:
    null
    i charge 600euro per month for a company i do the exact same thing. A lot of copy and past required, easy money as they just dont know / dont have time to do it... Usually about 10hrs per week so I think its quite reasonable...
     
  19. jrenzi

    jrenzi Junior Member

    Joined:
    Apr 7, 2009
    Messages:
    110
    Likes Received:
    29
    Home Page:
    If you charge $70 per hour then $300 per month is way too low! That would mean that you're doing 4hs of work to them, which obviously you're not. Plus if they want you to jump immediately to solve their problems, your hourly fee should be even higher.

    If I were you, I would just bill them at the end of the month for the hours spent. And if they can't pay you just fire the client, it seems to be giving you more headache than rewards. I've worked with clients like that in the past and the best thing I've done is to get rid of them, the stress that they put you in is now worth.
     
  20. toosmrtformyowngood

    toosmrtformyowngood Newbie

    Joined:
    Jun 15, 2012
    Messages:
    35
    Likes Received:
    0
    Ive been thinking the same thing really.. I have to meet with them tomorrow to talk about it all, In the end i think im just going to tell them that ive been giving them a huge break with what I've been charging them and if they want me to jump at their every whim than my price is my price. It does not make sense to me to work like this and make peanuts and be always ready to jump when they call, and weekends and after hours at that! This is how web designers get taken advantage of. when you give clients a yard they want and demand a mile.