How do you handle clients who "forget" to pay?

Just had a client go silent right as the invoice was due. Everything was going great until the bill hit.

Do you guys cut the service immediately, or give them a "grace period"?

Looking for the most professional way to handle a ghost!

You must have a payment plan with the client. Set deadline for the payment, Schedule warning time. You can set 2/3 Warning time in every 24 hours except weekend. If nothing work, stop the service for a while.

Fortunately, I’ve never had a client like that but if that were to happen, some factors would be considered before I make any decision

If we have been working together for a long time even just a few months, it doesn’t have to be years... then it just makes sense to me to wait after a follow up and see what’s going on with them

I mean, this is real life... shit happens and people have to deal with things sometimes

Now, on the flip side, I have experienced a couple of times where a client paid me upfront and while their billing was still running, I suddenly didn’t hear from them anymore, even after I followed up.

And just while typing this I already remembered two clients this happened with sometime last year.
Till this moment, I still haven’t heard from them.