How do you deal with this?

Discussion in 'Online Reputation Management (ORM)' started by spider4567, Apr 9, 2018.

  1. spider4567

    spider4567 Power Member

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    Code:
    http://joselicios.blogspot.my/2013/06/yun-nam-haircare-product-review.html
    Code:
    https://www.complaintboard.in/complaints-reviews/yun-nam-hair-care-centre-l70747.html


    Hi, i am currently learning on ORM and would like to ask what method i can use to ask the user to remove the whole content? The company brand name is
    Code:
    Yun Nam Hair Care
    Other than pulling down negative reviews using positive reviews by seo. What else can we do?
     
    Last edited: Apr 9, 2018
  2. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP

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    Are you a competitor of this company? Why would anyone post the real name on such a thread?
     
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  3. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Jr. VIP

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    Code:
    https://encrypted.google.com/search?q=Yun+Nam+Hair+Care
    
    https://encrypted.google.com/search?q=yun+nam+hair+care+singapore
    
    https://encrypted.google.com/search?q=yun+nam+hair+care+singapore+review

    They have a ton of bad reviews lol
    Seriously, how do you think you can help them if you have just started learning ORM?
    If anything, you are likely to harm them further if you don't know what you are doing.

    IMO Never take on clients unless you know you can help them.
     
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    Last edited: Apr 9, 2018
  4. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP

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    Let's see how someone would run such a campaign. Smear the brand all over the WWW, then post a how to remove question on a black hat forum. Sound like a plan?
     
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  5. spider4567

    spider4567 Power Member

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    Competitor? Why would i help them to remove their own negative results?
     
  6. spider4567

    spider4567 Power Member

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    Hello, i think you should put in codes before placing any url or company name here.
     
  7. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP

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    LOL. "Their"? Wasn't this you to begin with?
     
  8. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

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    How long have you had this client?
    How much are they paying you ?
     
  9. spider4567

    spider4567 Power Member

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    What are you trying to implying? Why is this even your business to bother? I am just taking this an example to learn something. What have i done, seriously?
     
  10. SamLewis

    SamLewis Senior Member

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    you've associated them with black hat
     
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  11. spider4567

    spider4567 Power Member

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    Oh god, is hard to learn something from here when i don't know what i should not post.
     
  12. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

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    I asked 2 questions and you come back with an answer like this ?
     
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  13. bartosimpsonio

    bartosimpsonio Jr. VIP Jr. VIP

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    You're supposedly trying to clear a name and you posted the exact name on a black hat forum. Seems legit!
     
  14. Commoner

    Commoner Senior Member

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    As a long time member, my belief is you should know that placing URL here will no do justice at all.

    And yes, ORM is needed but clear the bad reviews as these customer reviews are real (as far as the posters were) - no matter what ex customers count!

    Good Luck,
    C.
     
  15. Hyperive

    Hyperive Junior Member Marketplace seller

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    Your client has several options: They can fix the business to solve the problems and avoid getting any more bad reviews, try to get the review site to delete the bad comments, you can respond to the reviewer in hopes of resolving the complaint and getting them to revise or remove their review, or you can publish so many positive reviews that you essentially drown out the negative voices. Focus on the bad reviews that rank highest in google search first, that's your best bet. Good Luck.
     
  16. xtitanium

    xtitanium Junior Member

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    Mind blown :O

    Sorry but posting your clients business information on here (or anywhere for that matter) is a huge no no when it comes to any form of client management. To add further insult to injury this is a blackhat forum, not really ideal for a legit company to be associated with a blackhat website.

    Seems like you're new to this field otherwise you wouldn't be asking such questions. My advice is to learn your trade before selling your services. If you don't know what you're doing you're going to create more harm than good and remember you are playing with someone's business here, you could seriously mess up someones life.... If you haven't already.

    If you order a dish at a restaurant you wouldn't want the chef to be following a step by step on YouTube for how to prepare it would you? So your client deserves no less!

    I think until you can learn to respect your clients privacy, respect the members of bhw and actually do some research and learn your trade you arent going to be getting a lot of help here.

    Sorry if I'm coming across a little harsh but theres only so much stupid I can handle on a daily basis and I think this has filled me for the week.

    :O I'm actually still shocked you posted the clients link on here lol... Wow.