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How do I reach Support?

Discussion in 'Forum Suggestions & Feedback' started by VelikaS’Toplim, Aug 6, 2019.

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  1. VelikaS’Toplim

    VelikaS’Toplim Newbie

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    I have some issues regarding that spam filter, i usually post one post a day, today i got replies on my posts in PM, so i replied on the thread and in those PMs, but after two messages it wouldnt let me bc of spam, how do i contact the support so i can report this problem?
     
  2. Zwielicht

    Zwielicht Administrator Staff Member Moderator Jr. VIP

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    I can help you here.

    Are your posts ending up in moderation, or is the spam filter not letting you post at all? If it's ending up in moderation, make sure you're not posting short, spammy posts like "Thanks for the share" (rule 3.5 violation). If the forum's spam filter isn't letting you post, that usually gets triggered when new members post links. Once you reach 15 posts, this shouldn't be an issue for you.

    Let me know if this answers your questions. :)
     
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    Last edited: Aug 6, 2019
  3. VelikaS’Toplim

    VelikaS’Toplim Newbie

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    well i am able to post this thread, and i haven’t been posting anything like that ( thanks for the etc or links)
    But in the PMs is the problem i was only replying on them from one of my posts regarding advice so i menaged to reply to two, and on the third one it appeared
     
  4. Zwielicht

    Zwielicht Administrator Staff Member Moderator Jr. VIP

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    What were the contents of the PM you were trying to send? If it's something you'd rather not post publicly, feel free to save it as a draft and send me a link to the PM conversation (I'll start one with you since you don't have 15 posts yet to PM).
     
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  5. VelikaS’Toplim

    VelikaS’Toplim Newbie

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    I am unable to answer to you pm bc of this 3D9FD525-19EE-461A-9C7D-68684FAFC5A5.png
     
  6. Zwielicht

    Zwielicht Administrator Staff Member Moderator Jr. VIP

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    Yeah, there are a few different things that can trigger that (words, links, images, etc). Anyway, since you have 15 posts now, this should no longer be an issue for you.

    Question Answered, Thread Closed
     
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