- Nov 23, 2023
- 121
- 22
Hello Guys,
I have been facing some issues with tracking for the past few days. I have shared some screen shots below and please take a look at them. First, I have set up the scroll tracking properly with the tags and triggers and previewed it and it fired successfully. But when I recreate the button track and previewed it, the scroll tag fired but the button click does not fire. I have tried several different ways but I am not successful. In other words, I am not able to go to the next step for the button track. Please, someone who is a web analytics expert, can you help me solve this issue? Where is the problem actually?
I have been facing some issues with tracking for the past few days. I have shared some screen shots below and please take a look at them. First, I have set up the scroll tracking properly with the tags and triggers and previewed it and it fired successfully. But when I recreate the button track and previewed it, the scroll tag fired but the button click does not fire. I have tried several different ways but I am not successful. In other words, I am not able to go to the next step for the button track. Please, someone who is a web analytics expert, can you help me solve this issue? Where is the problem actually?
Enable Built-in Click Variables GTM must capture click data. **Steps** 1. Go to **Variables** in GTM 2. Click **Configure** under *Built-in Variables* 3. Enable: - Click Element - Click Classes - Click ID - Click Text - Click URL Then open **Preview mode** again and test. --- ### 
Use the Correct Trigger Type Many buttons are **not links**. If you used **“Click – Just Links”**, it will not fire. 
Use: **Trigger Type:** `Click – All Elements