How can I update my website form

payal23j

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• Jul 31, 2025

• #1

Hello, I have a form on my website but whenever I fill up the form not getting those emails.
If anyone suggest me step by step that would be appreciate
Look at the screenshot attach

 

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IM Dude

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• #2

What form is it? Contact 7 , elementor ? What message do you get after you hit the submit button.

 

Tictioni

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• #3

You should mention which CMS you're using so we can better assist you.

 

alexpeteronoja

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• #4

Are you using Wordpress, Custom coding which CMS are you using so I can know how to help you.

 

payal23j

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• Thread Starter Thread Starter

• #5

I am using contact form7 in elementor theme
After form submit they said you will get reply back soon but unable to see any email from submission

IM Dude said:

What form is it? Contact 7 , elementor ? What message do you get after you hit the submit button.

Click to expand...

I am using contact form7 in elementor theme
After form submit they said you will get reply back soon but unable to see any email from submission

 

Last edited by a moderator: Jul 31, 2025

ProBuilders

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• #6

Hello @payal23j

It's very difficult to diagnose why your form isn't working without actually looking at it.

If you'd like, you can DM me your access credentials to your site and I'll be happy to fix this for you. For no cost, of course.

 

Zulson76

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Feb 9, 2019

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• Jul 31, 2025

• #7

It's very simple there are 2 ways to fix it, 1 is via SMTP plugin and 2nd one it seems Via settings, Can you please share your elementor form setting? I mean widget settings? also did you check CF7 plugin setting? you can watch youtube videos.
thank you

 

Gogol

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• #8

Thread moved to a more suitable section.

 

sakutsu

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• #9

Try checking if your form is properly connected to an email handler like PHP’s mail() function or a service like SMTP. If you’re using WordPress plugins like WP Mail SMTP are pretty straightforward to set up.

 

IM Dude

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• #10

When someone submit the form it goes to a default email. Like admin email of your wordpress site. For the form to reply back to the submitter you need to setup auto responder. Or you do it manually.