Hi
I have tried many of the hosting companies (well the well known ones) out there, and they have all caused me problems. I joined Hostwinds about 8 months ago with a level 8 VPS. And to be honest in the begining there where a few problems because many of my site are pretty large WP sites. I was in verbal contact with Peter for about 3 or 4 weeks untill we worked the problems out.
Now fast forward to the 14th June I was also having problems with site speed etc, plus I had also suffered with the Google penguin stuff lol. Anyways in a crazy moment on my part I switched to another VPS (bad decision on my part) My sites ended up in a good old mess because of the new companies methods of transfering the domain/sites, no emails, no sites, nightmare ville.
Anyway I spoke with Peter, and he and is staff helped move me back to Hostwinds, clear up all the issues created by the host from hell and now things are working again.
We also to talked about site load speeds, and he did some updates and changes to the server etc. Now my sites are loading fast woo woo.
My lesson in all this is stop jumping around between hosting companies (they all have problems from time to time) and to Nurture a better relationship with the Host I am with.
So My thanks to Peter and his staff ... great job
Malc