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hosting24: They're simply idiots

Discussion in 'Web Hosting' started by BigTroll, Feb 2, 2015.

  1. BigTroll

    BigTroll Jr. VIP Jr. VIP

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    [Account www..com affected] : DDOS Attack on IP: 31.220.0.0

    We have just received a HUGE (over 3GB/s incoming traffic) DDoS attack to IP 31.220.0.0
    Our CISCO guard firewall was unable to handle this attack, so the IP was temporarily disabled. As soon as the attack is over, this IP address will be enabled and your website will start working again.
    We apologize for any inconvenience caused and thank you for your patience.




    Guys, this reaction is normal? I mean, I'm paying for host, support, host protection...and these idiots decided to disable my domain because I was DDOSed? That's how the business works?
     
  2. Andy GP

    Andy GP Newbie

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    Hosting companies generally do not provide ddos protection unless they specifically advertises so. I see that hosting24 says they can mitigate ddos as per this post -- hosting24 dot com/blog/index.php?read=CISCO®-Guard%3A-Full-Proof-Hardware-DDOS-protection&id=6

    However, you have to make sure that your current hosting product is really protected by their ddos mitigation equipment. It's better to ask than assume.
     
  3. mickyfu

    mickyfu Jr. VIP Jr. VIP

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    I would advise to stay well clear of this hosting company. They will cause you nothing but problems. By any chance did you end up with them because they held your website to ransom on their free hosting "000webhost"?