Hosting Hell- They are killing our launch- Advice?

Son of a....

Two things...

1.) Our hosting company seems to work out of their basement with DSL
2.) We are actually driving too much traffic for this little compnay

Our site launch has resulted in the suspension of our account 7 times. Got an IP blocked, toasted 2 of their MySQL servers and when I only cranked up the traffic to 60 % we got an email saying we overloaded the entire network by 420% resulting in a 24 hour suspension.
Some very ugly emails from trying to fix this.

What the hell?

Suggestions on a hosting that can manage a MySQL database from a site (seriously, nothing complicated, guys) with 1 million unique visitors and over 5 million page views per month?

This was supposed to be out limelight launch and it turned out to be a GD spark because of these backyard fools.

I'm at wit's end.

Skype me at chris23892

We need a solution before we get banned for good.

You guys always have great advice. We need it for sure!!!

What were u paying for your basement host

Sounds like you are on a shared account.
With that much traffic - it seems like you have a lot of simultaneous visitors which is what would overload the shared.
I'd recommend digging into your pocket and getting a dedicated. A good dedicated.

~L~ we aren't. One would think a hosting company would be able to handle this. it SEEMS like they are running this oporation from a basment. I've never had this issue before, but again, never tackled a project this big either....

That was the point of the major launch...so we would have room to dig. Pretty shallow grounds right now, man. This launch should have taken care of that. GRRRRRRRR

there are several good hosting companies, but a dedicated is what you need, search G and look at all package features before you purchase

chris23892 said:

That was the point of the major launch...so we would have room to dig. Pretty shallow grounds right now, man. This launch should have taken care of that. GRRRRRRRR

Click to expand...

a *major* launch should not really be done on a shared host

You are always going to have problems doing major traffic on a shared server. Seriously it is like building a house on sand. I honestly never understand why people goes the cheapest way they can on their hosting. Your whole business is built or as you are finding not built on the quality of your hosting.

If you do not have the cash for a dedicated go for a vps. Not quite as good but close, the price is a lot less, and you can upgrade very quickly if what you have is not handling the load. I have a couple at knowhost and the service is pretty good.

thanks, guys. either ways...it's a done deal now.

Yeah the problem is your sending volumes of traffic to the same site all at once. Trust me it happens a LOT with launches.. And your not the first person to have their website go down, and certainly not the last.

Shared hosting isn't going to work, stop trying to be cheap or blaming other people. Either look into purchasing a high performace VPS or Dedicated server or look at cloud hosting. If you give the hosting providers a ballpark or share with them your analytical data they will be able to set you up on the proper server.

Two months down the road, when things settle down and your servers are not getting hammered you can always downgrade to a less powerful vps or dedicated server.

dedi or rackspace cloud