HostGator - Verification?

johnwho

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Sep 19, 2009
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Hey guys. I recently bought a hosting package in hostgator for 1 year. I thought all was working smoothly until I receive email from them.

Hello,

Thank you for your order with HostGator.com!

In order for us to continue with the account setup, please respond to this ticket with a scanned copy of a Photo ID such as as a passport, or drivers license. In addition to a photo ID, please include a scanned copy of the credit card that was used in your account purchase (assuming you purchased a hosting account with a credit card). For security purposes you can mask off all the digits of the card number except for the last 4 digits.

We sincerely appreciate your cooperation here, and look forward to working with you.

Thank you,
HostGator.com Sales Team
Is this normal? I want to create my site ASAP. But HG needs my scanned ID. :confused:
 
Hello:

Absolutely, Hostgator and Bluhost are notorious for this.
 
huh! these days they are sending this mail to almost all new accounts :-(
 
Thanks guys. I thought I am the one who is experiencing this. BTW. I use my verified paypal to buy the package should I send any CC info or not? And after how many days should I wait for them to fully activate my account after I send my photo ID?

Thanks
 
They will activate your account ones they receive the requested documents...


Thanks guys. I thought I am the one who is experiencing this. BTW. I use my verified paypal to buy the package should I send any CC info or not? And after how many days should I wait for them to fully activate my account after I send my photo ID?

Thanks
 
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