johnwho
Regular Member
- Sep 19, 2009
- 255
- 33
Hey guys. I recently bought a hosting package in hostgator for 1 year. I thought all was working smoothly until I receive email from them.

Is this normal? I want to create my site ASAP. But HG needs my scanned ID.Hello,
Thank you for your order with HostGator.com!
In order for us to continue with the account setup, please respond to this ticket with a scanned copy of a Photo ID such as as a passport, or drivers license. In addition to a photo ID, please include a scanned copy of the credit card that was used in your account purchase (assuming you purchased a hosting account with a credit card). For security purposes you can mask off all the digits of the card number except for the last 4 digits.
We sincerely appreciate your cooperation here, and look forward to working with you.
Thank you,
HostGator.com Sales Team