Hostgator SMTP Problem

A

angiex01

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Joined
Dec 15, 2012
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Hi everybody, I'm trying to send emails using Hostgator shared hosting and Maxbulk Mailer, but I always get errors. I've used the settings provided in Mail Client Configuration menu in hostgator.
Do you have any solutions ?

Thanks.
 
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Angiex01,

Have you tried getting the appropriate SPF record from your mail provider and having Hostgator add it? That is a common issue. Sometimes the server is blacklisted by the email account until the proper SPF records are added.

Hope that helps,

Shawn
 
Hello angiex01

What are the errors you are getting, if you can post them here I can maybe help. Have done a lot with SMTP and mass mail.

But without knowing what the error is then I am flying blind.

Mr Lowe
 
Also make sure your MX zone file is correctly redirecting to your smtp server
 
TheContentAuthority said:
Angiex01,

Have you tried getting the appropriate SPF record from your mail provider and having Hostgator add it? That is a common issue. Sometimes the server is blacklisted by the email account until the proper SPF records are added.

Hope that helps,

Shawn
Click to expand...

Thank you for answering my question, but I don't know exactly what I have to do now, do you have any tutorial ?

BTW, I have shared hosting and not VPS.
 
A message appears telling me that I haven't filled the correct username or password. I changed the password in hostgator with a new one and it still doesn't work.

Mr_Lowe said:
Hello angiex01

What are the errors you are getting, if you can post them here I can maybe help. Have done a lot with SMTP and mass mail.

But without knowing what the error is then I am flying blind.

Mr Lowe
Click to expand...
 
They did some server migrations couple of weeks ago. Might check your dash for messages if you didnt get them. Maybe this will solve your problem.
 
I signed up for hostgator only 2 days ago and I don't see any messages in my dash.

M1ndfluX said:
They did some server migrations couple of weeks ago. Might check your dash for messages if you didnt get them. Maybe this will solve your problem.
Click to expand...
 
I can't post URLs yet, but do this. as your username, instead of using the at symbol, use a plus sign
it will look like this:
username+domain , and of course the dot kom on the end of it
im also going to send you a pm to show you the format. its an odd bug of their
 
Hi angiex

Try just your domain name without the mail. at the start.

Also I know this sounds silly but you are using your mail box username and password from the mail box you setup on your server, not your username and password that you use to login the VPS.

Mr Lowe
 
If I'm sending 2700 per day is it safe. I'm not using VPS, I'm using shared hosting.
BTW, do you know any good mass email verifier ?
 
do you have any crack*d version or a licence key of any of these ? because they are too expensive :/
 
They did some server migrations couple of weeks ago. Might check your dash for messages if you didnt get them. Maybe this will solve your problem.
 
I sent one email to my gmail adress and it didn't go to spam, but when I sent a lot of emails (including one of my gmails account) I realized that it went to spam. Can you help me please ?

Mr_Lowe said:
Good to see you got it sorted angiex01.

Have fun :)
Click to expand...
 
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