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Hostgator issues

Discussion in 'BlackHat Lounge' started by Dellius, Nov 7, 2010.

  1. Dellius

    Dellius Junior Member

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    I got this when I ordered a VPS from hostgator.

    What do ? I didn't give them any valid info so I can't call them.

    I used American address and stuff so I can use their coupons.

    Why are they doing this ?

    How can I get my order to pass ?

     
  2. marusia

    marusia Senior Member

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    I had a boyfriend that worked at a hosting company...They can trace IP's. Maybe that's what happened?
     
  3. Quo_Vadiz

    Quo_Vadiz Regular Member

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    maybe you order under a proxy ? backlisted ip ? fake cc ?
     
  4. Dellius

    Dellius Junior Member

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    I did not. Probably it's because I am not from the US.

    What do now ?

    Update - they want a photo ID. Does anyone know a cheap way to get a US Photo ID or is it against the rules to ask ?
     
  5. e-hustler

    e-hustler Registered Member

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    They did this to me to. I think it might be mandatory when using there coupons. I am American and everything used was legit.
     
  6. Quo_Vadiz

    Quo_Vadiz Regular Member

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    get a skype number and call them (=
    or keep waiting and see how it goes...
     
  7. mangoman

    mangoman Jr. VIP Jr. VIP Premium Member

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    I was under the impression hostgator phone verifies their accounts.... one of the many reasons they suck
     
  8. Dellius

    Dellius Junior Member

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    Oh gawd I wouldn't have ever considered them if it wasn't for another BHW member who recommended them.

    Nice to know to avoid them for the future. Looks like I will ask for a refund and get my hosting from elsewhere. I don't intend to pay more than I have to to get a VPS for my project.
     
  9. thevil

    thevil Junior Member

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    hostgator verifies your account and will call you almost all of the time. Im assuming you used your regular ip, so whatever country youre from will show. Alot of hosting providers do this, because there are tons of fraudulent signups everyday, I mean tons.

    Next time give them a real phone number so they can call. A real address/info (just make sure it can be looked up in google maps). Payment method is up to you (prepaid). If you cant use a proxy then they may ask you why you signed up from so and so country. Just tell them you're on a business trip/vacation etc... They only ask you to verify what info you used to signup. Easy 1 minute call.

    You really didn't think you can just signup with random jibberish info and they would setup a hosting account for you did ya?
     
    • Thanks Thanks x 1
  10. Dellius

    Dellius Junior Member

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    Not really, I took the address from Google Maps.

    Update - I asked for a refund, still no reply.
     
    Last edited: Nov 7, 2010
  11. Dellius

    Dellius Junior Member

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    Final development - I just received my refund.

    I wish I knew beforehand they call so I could set up a Skype number and save myself all the pain.

    I got a Skype number now for verifying such crap and I use it everywhere it may be needed.

    I am also going to look elsewhere for someone to make me a fake driver's license so I can use it in cases when hosts get extra paranoid and start giving me headaches.

    Moral of the story - always be prepared.