Discussion in 'Web Hosting' started by everythingred, Mar 29, 2011.
Isn't this illegal? I just got an e-mail from them.
Update: Cheesecake has contacted support:
Got the same email. What a freaking scam.
I just sent them an e-mail telling them to expect a lawyer in a calm manner. Not going to let it slide. I signed a 3 year contract for that price, therefore it should remain on my account for 3 years.
Me too. I think to Ñ†Ð»Ð¾ÑÐµ my acc with him :X
Class action law suit anyone? lol
Oh well, Looks like we're all safe. But their hosting is crap anyway, I can't host half my
scripts or .exes on there.
My understanding from this is that after the 3 years, they will auto renew in 3 months increments instead of 3 years each time. So instead of paying $250 in 3 years to renew it will be $21 every 3 months. Im waiting on support right now and will let you know what they say.
Im in live chat now. Here is the question for them:
Will update with their answer.
Support says that my statement is correct. So no worries. We are just paying $.99 for 3 years. Then in 2014 instead of renewing for another 3 years, we will just renew for 3 months at a time.
ok.. spoke to one of their reps.. they changed the automatic renewal from 3 years to 3 months. So basically you still get the 3 years for free and after that, instead of charging you 3 years ($250 dollars or so), it will be 3 months. You can check this is the billing section in your account.
powerteam, that is correct. As for as what they just told me.
Yeah that's what I was thinking. Guess some people are a little to quick to jump to conclusions instead of reading everything from the email as it states: WHEN YOUR ACCOUNT RENEWS IN THREE YEARS.
I also suggested to them that they need to send an additional email out to super simplify and clear up any confusion that is being caused right now.
They just replied back and stated they are currently working on another email to be sent out to help clear up the confusion. Seems support is being bombarded with people regarding this.
To be fair PowerTeam,
It wasn't a very clear e-mail. I contacted support and didn't get a reply so created a thread to ask others for insight.
I agree with you. At first I was pissed since I thought the same. I then reread that section a few more times and then I understood exactly what it was saying. I think many people probably just read it once and got pissed like I did, but didnt reread it.
I havent read their email they just sent out yet, but I hope it helps clear up any confusion.
So it is actually better than previous deal. No early termination and miscellaneous fee, and comes renewal it wont be three years for 250 but only 21 for three months.
so its not bad after all?
yea turned out great actually
anyone knows will that payment after 3 years be automatic or not??
Yes. they will not charge for the 1st 3 years. Then they charge $20.97 per 3 months.
I spoke to them and confirmed.
thats even more better lol, yup gonna buy from them real soon
just a quick question, if after 3 years, i decided not to renew, no penatly am i right?
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