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Hostable.com = bait and switch?

Discussion in 'Web Hosting' started by everythingred, Mar 29, 2011.

  1. everythingred

    everythingred Jr. VIP Jr. VIP Premium Member

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    Isn't this illegal? I just got an e-mail from them.

    Update: Cheesecake has contacted support:

     
    Last edited: Mar 29, 2011
  2. cheesecake

    cheesecake Regular Member

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    Got the same email. What a freaking scam.
     
  3. everythingred

    everythingred Jr. VIP Jr. VIP Premium Member

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    I just sent them an e-mail telling them to expect a lawyer in a calm manner. Not going to let it slide. I signed a 3 year contract for that price, therefore it should remain on my account for 3 years.
     
  4. blade_

    blade_ Registered Member

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    Me too. I think to цлосе my acc with him :X
     
  5. everythingred

    everythingred Jr. VIP Jr. VIP Premium Member

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    don't understand
     
  6. everythingred

    everythingred Jr. VIP Jr. VIP Premium Member

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  7. oxonbeef

    oxonbeef BANNED BANNED

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    Oh well, Looks like we're all safe. But their hosting is crap anyway, I can't host half my
    scripts or .exes on there.
     
    Last edited: Mar 29, 2011
  8. powerteam

    powerteam Regular Member

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    My understanding from this is that after the 3 years, they will auto renew in 3 months increments instead of 3 years each time. So instead of paying $250 in 3 years to renew it will be $21 every 3 months. Im waiting on support right now and will let you know what they say.

    Im in live chat now. Here is the question for them:

    Will update with their answer.

    Support says that my statement is correct. So no worries. We are just paying $.99 for 3 years. Then in 2014 instead of renewing for another 3 years, we will just renew for 3 months at a time.
     
    Last edited: Mar 29, 2011
  9. cheesecake

    cheesecake Regular Member

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    ok.. spoke to one of their reps.. they changed the automatic renewal from 3 years to 3 months. So basically you still get the 3 years for free and after that, instead of charging you 3 years ($250 dollars or so), it will be 3 months. You can check this is the billing section in your account.
     
  10. cheesecake

    cheesecake Regular Member

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    powerteam, that is correct. As for as what they just told me.
     
  11. powerteam

    powerteam Regular Member

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    Yeah that's what I was thinking. Guess some people are a little to quick to jump to conclusions instead of reading everything from the email as it states: WHEN YOUR ACCOUNT RENEWS IN THREE YEARS.

    I also suggested to them that they need to send an additional email out to super simplify and clear up any confusion that is being caused right now.

    They just replied back and stated they are currently working on another email to be sent out to help clear up the confusion. Seems support is being bombarded with people regarding this.
     
    Last edited: Mar 29, 2011
  12. everythingred

    everythingred Jr. VIP Jr. VIP Premium Member

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    To be fair PowerTeam,

    It wasn't a very clear e-mail. I contacted support and didn't get a reply so created a thread to ask others for insight.
     
    • Thanks Thanks x 1
  13. powerteam

    powerteam Regular Member

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    I agree with you. At first I was pissed since I thought the same. I then reread that section a few more times and then I understood exactly what it was saying. I think many people probably just read it once and got pissed like I did, but didnt reread it.
     
    • Thanks Thanks x 1
  14. powerteam

    powerteam Regular Member

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    I havent read their email they just sent out yet, but I hope it helps clear up any confusion.
     
  15. richcamp

    richcamp Regular Member

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    So it is actually better than previous deal. No early termination and miscellaneous fee, and comes renewal it wont be three years for 250 but only 21 for three months.

    Its golden

     
  16. yuyo

    yuyo Regular Member

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    so its not bad after all?
     
  17. everythingred

    everythingred Jr. VIP Jr. VIP Premium Member

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  18. neo3187

    neo3187 Senior Member

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    anyone knows will that payment after 3 years be automatic or not??
     
  19. kkvsam

    kkvsam Senior Member

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    Yes. they will not charge for the 1st 3 years. Then they charge $20.97 per 3 months.
    I spoke to them and confirmed.
     
  20. reisuke

    reisuke Registered Member

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    thats even more better lol, yup gonna buy from them real soon

    just a quick question, if after 3 years, i decided not to renew, no penatly am i right?