BAM AGENCY MARKETING
Senior Member
- Dec 25, 2023
- 900
- 281
Right now it's a common mistake, don't worry about it, hopefully it will return to the budget soon.
This situation is called holding before the payment threshold, and is currently very common
Maybe I'll ask my customers to turn off ads and go on vacation instead of just giving Mark money.It's a mess, you're definitely not the only one at the moment I believe. I decided to pay $100 for outstanding balance remaining for this month today. Which I did, but then the balance was not updated couple hours later. So I tried again with Paypal but due international downtime with Paypal the payment failed and now Facebook suspended my account and wants me to pay the entire outstanding amount ($1200), frustrating
So we need to keep the accounts at the highest threshold right? We haven't even crossed the 10% threshold error yet lolllThis is a holding situation before the payment threshold, you just pay normally, if you reach a high payment threshold it will go away
This is the situation of holding money before reaching the next threshold, and this is how Facebook forces advertisers to be reputable and pay on time.When my account reached the payment threshold of $24 it should have deducted $24 but instead it deducted $27 from me (and $27 is the next payment threshold). Please tell me I'm not alone, is anyone else experiencing the same thing?
Basically, I think it will definitely be refunded, just sooner or later. The small threshold now has to be over $250 to be gone. If the large threshold is affected, it will be gone once it spends over 400$ million and will no longer be affected.When my account reached the payment threshold of $24 it should have deducted $24 but instead it deducted $27 from me (and $27 is the next payment threshold). Please tell me I'm not alone, is anyone else experiencing the same thing?
That is the general situation now. What you can do is pay the right threshold +10%, facebook will refund you after a period of time.When my account reached the payment threshold of $24 it should have deducted $24 but instead it deducted $27 from me (and $27 is the next payment threshold). Please tell me I'm not alone, is anyone else experiencing the same thing?
Is there any way to overcome this prepayment hold issue? Or do I need to switch to a new ad account?
Maybe that money won't go away I guess facebook keeps it first to avoid advertisers stealing itMy account is the same as yours, but at the $50 threshold it's back to normal.
It's a common issue, don't worry.When my account reached the payment threshold of $24 it should have deducted $24 but instead it deducted $27 from me (and $27 is the next payment threshold). Please tell me I'm not alone, is anyone else experiencing the same thing?