DR Resolved hghlevelmarketing vs. teslab software

BassTrackerBoats said:

@Teslab Software, please provide a screenshot of the refund.

Click to expand...

hghlevelmarketing said:

We forwarded this screenshot to our bank; however, they have requested an English screenshot of the refund transaction that clearly shows the refunded amount of $25 and the exact date the refund was issued.

Because the screenshot we currently have is in Turkish and does not clearly show the refund date or the full $25 refund amount, our bank cannot confirm this screenshot or proceed with the refund.

The seller needs to provide an English version of the refund transaction screenshot that clearly includes both the full refunded amount and the date the refund was issued.
@BassTrackerBoats @Teslab Software

Click to expand...

Teslab Software said:

You don't need to send anything to your bank. These transactions don't work that way. The money I refunded will automatically be credited to the bank you purchased from within 2-7 business days. You don't need to do anything.

Click to expand...

hghlevelmarketing said:

@BassTrackerBoats @Teslab Software
Our business bank has requested an English version of the refund transaction, including the full refunded amount of $25 and the exact date the refund was issued. This must be provided to the bank today. The screenshot you sent is not accepted by our business bank because it is not in English and does not show the date the refund was issued or the full $25 refund amount. As a result, the bank cannot confirm the refund or proceed further.
The seller needs to provide an English version of the refund transaction screenshot that clearly includes both the full refunded amount and the date the refund was issued.

Click to expand...

BassTrackerBoats said:

Stop.

Bank refunds are not immediate.

Wait the proper amount of time.

Click to expand...

hghlevelmarketing said:

Please read carefully: we are not referring to the transaction needing to be done immediately. What our business bank is requesting is the English version of the refund transaction screenshot — not the Turkish version that the seller sent.

The screenshot provided is in Turkish and does not show the date the refund was issued or the $25 refund amount. Because of this, our business bank cannot accept it.

Our business bank needs the English version of the refund transaction screenshot that clearly shows the refund date and the full $25 amount.

Click to expand...