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[HELP] With WP source files to determine installed themes and plugins

Discussion in 'Blogging' started by Ryna1, May 9, 2012.

  1. Ryna1

    Ryna1 Registered Member

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    Hey everyone,

    Here is a problem I have been having on a new site. I need some help.

    1. Wordpress is installed from my hosting admin panel to the root domain.
    2. This all works, I am able to create accounts, install templates, etc, etc, like every other site.
    3. Then I hand off the site for development.

    4. At some point the site breaks and goes into an endless loop that will not load. Error on browser says
    " The webpage has a redirect loop " error 310 (net:: ERR_TOO_MANY_REDIRECTS)

    6. I need to wipe out the files and re-install wordpress and then start over.

    What I do have is the following.
    - Full copy of failing site files ( with the re-direct problem )
    - Full copy of a default wordpress install of the site when it is working.

    What I need to do.
    1. Find out what theme was activated on the broken site
    2. Find out what plugins were installed and activated on the broken site.


    What I am trying to determine.
    1. What is causing the re-direct loop , and fix it or not install the plugin or theme that is causing it in the first place.

    Why:
    1. So I can get the site working.


    What I suspect.
    1. I am using dreamhost hosting. ( only one right now )
    2. There is some in-compatibility with an installed theme/plugin and the hosting installed wordpress version.
    3. I do have at least 10 other wordpress installed sites on my hosting service without problems. all have different plugins, themes activated, etc. and they all work fine. except this particular one.


    Any advice would be greatly appreciated.


    I am currently working on parsing through the php files to determine what is going on.... but my php experience is nill. trying to take a logical approach to it.

    thanks in advance for any help.
     
  2. pavan

    pavan Elite Member

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    I can help you out if you can give me the link to the redirecting site
     
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  3. Ryna1

    Ryna1 Registered Member

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    I have already re-installed wordpress on it...

    but I do have a back, so I will create a temporary sub-domain and pm it to you. will probably take and hour to upload the files

    thanks
     
  4. kvmcable

    kvmcable Supreme Member

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    Look in the wp-content folder for themes and plugins subfolders. Those will tell you the themes and plugins uploaded. They might not be activated but uploaded. You could also look in PhpMyAdmin at the database in the options table for activated theme and plugins. To test kill plugins just rename the plugin's folder which should effectively kill the plugin. If the site doesn't work then name it back and rename the next one. Soon you'll see what plugin is causing a problem.

    First thing I'd try is renaming the htaccess file to make sure it's not just an error with pretty links or something silly like that. Just rename the .htaccess file to bak.htaccess and see if the site loads.

    Good luck
     
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  5. Ryna1

    Ryna1 Registered Member

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    the .htaccess file was the first thought when this started.

    but... there was no .htaccess file found.

    OR.... my hosting service hides the "." files. I have tried to view it from windows ftp, web ftp and unix ftp.... no .htaccess file found.


    Once I upload the failing site to a sub-domain I will try the renaming of stuff . thanks
     
  6. pavan

    pavan Elite Member

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    if you set permalinks in wordpress it automatically creates htaccess files
    use filezilla and unhide system files
     
  7. Ryna1

    Ryna1 Registered Member

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    Update:

    I restored the backup I made, but I can't duplicate the issue. I think the backup failed to get some content files or hidden ones. who knows.

    anyways, I will have to wait to see if it happens again.

    I think I found one additional theme that was installed, but testing that theme on another site was successful. there were no plugins installed that i found in the plugins folder.

    so, since I did not originally get the hidden files ( fixed that issue with updated settings ), I can't really test it.

    will come back to it if it happens again,

    thanks for the help so far.