Help with this issue in wp

yahyamedox · Dec 25, 2019

Hello ! I've an issue in wp
anyone can hhelp me resolve it
I can't add images into my posts , once I clic to upload it , it shows "Cannot read property 'get' of undefined"
any solutions

FBGuru · Dec 25, 2019

Is it a new site?
Since when are you having this issue?
Try deactivating any plugins that you installed recently and see if it fixes the issue.
Also temporarily change the theme and see if the error is caused by the theme.
Goto users and make sure the logged in user is assigned administrator role.
If you are using Elementor plugin, try deactivating it temporarily and test if the upload works fine.

Post your findings for further diagnosis.

yahyamedox · Dec 25, 2019

Yes it's new
I just installed wp yesterday

yahyamedox · Dec 25, 2019

Tried all the steps still the same problem

FBGuru · Dec 25, 2019

Try deactivating all the plugins and set Twenty Twenty as the default theme and then try uploading the file.

If it works fine, re-activate your current theme and try.
If it works, try activating the plugins one-by-one until you find the plugin which is causing the error.

If the error still occurs on the default theme and with no plugins activated, then the problem might be with your hosting. You should talk to their customer support.

bossofthebosses · Dec 25, 2019

Is it happening for a certain image? Have you tried with other images?

yahyamedox · Dec 25, 2019

Problem resolved , issue was on converting into ssl

Help with this issue in wp

yahyamedox

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