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Help me please (PayPal + Ebay)

Discussion in 'Ebay' started by IbStar, Jan 7, 2015.

  1. IbStar

    IbStar Junior Member

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    Hey BHW

    Yesterday I sold a XBOX Live key for £30. I got paid and sent the code to him via ebay messenger. Next day (today) My PayPal balance is -£30 pending and he has opened up a case. I didnt scam him or anything, he just opened up a case. He didnt message me saying the code was dead/not working or anything.

    What shall I do? How can I make sure I dont loose the money and go into a negative balance.

    Thanks
    Ibi
     
  2. Dougie8

    Dougie8 Registered Member

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    Just be honest with PayPal and tell them all the information you just wrote, might help to call Xbox live help and see if they can give u a date and time it was redeemed or even a geo area to back yourself up, sounds like an open and shut case for you as long as you can get something out of Xbox live - good luck mate
     
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  3. IbStar

    IbStar Junior Member

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    Yeah, I told them all I know and what happened ect. Thanks mate
     
  4. STAUNCH

    STAUNCH Junior Member

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    - Wrote an e-mail to the buyer to ask what happened and why he have opened a case?;
    - Say to him that you have the code in your hands a tangible item and can write to Xbox's Support to be disabled at any time, for example "stolen from the store" and you're some store rep. So therefore any purchases or whatsoever he have done with the code, will be reserved + his account might be banned/suspended for using a fraudulently added code.

    Make some story, be creative.
     
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  5. IbStar

    IbStar Junior Member

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    First step done.

    Thanks for the input
     
  6. yankees2018

    yankees2018 Registered Member

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    Sorry to tell you bro but you got scammed, i have seen them alot, the dispute is not because the code didn't work or any other reason, the thing is they know u dont have a prove of delivery so paypal wont protect you and they have redeemed the code.

    Check his feedbacksl from the sellers you will see if he has bought xbox codes or gift cards recently (all of them delivered by email) they are always scamming alot of people and ebay cant do anything that is way they recommend you to dont deliver like that.

    The only solution i can see now is try to contact xbox to disable the code but i really dont know if it will work.

    Best of luck man
     
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  7. IbStar

    IbStar Junior Member

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    I see. His feedback is 49 all positive.

    http://www.ebay.co.uk/usr/japanpurpleneko

    Thanks for your comment.
     
  8. xxrob511

    xxrob511 Newbie

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    Just hope you get your money its really between you and paypal now
     
  9. gu3sswh0

    gu3sswh0 Regular Member

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    You have no way of tracking virtual items on ebay so you're going to take a loss on this one.
     
  10. STAUNCH

    STAUNCH Junior Member

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    Big Chinese/HK sellers somehow track the keys when they send to customers + ask for ID + phone. So they track their location/destination if it's the same as theirs' PP/eB address, if not - refund.
     
  11. websiteandseo

    websiteandseo Newbie

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    He this guy Ibistar is a scammer. Don't believe his kind words. He scammed me 160$ for an ebay account.

    His Skype Id :write2ibi

    My transaction Id : Payment Sent (Unique Transaction ID: 0ER87898738575704)

    Please avoid getting scammed by him again and again.
     
  12. Luckygiftcard2010

    Luckygiftcard2010 Jr. VIP Jr. VIP

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    You can emails to paypal and send them document they ask to prove that you are not scam to customers. i hope paypal will in your side
     
  13. AuctionEssistance

    AuctionEssistance Junior Member

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    This is common, but since PayPal hates digital goods, you will need to provide him proof you sent the item. Buyers will not let you know if the item worked or not, they will just open a dispute regardless. I would provide as much proof to Paypal as much as you can.