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[HELP] is this possible IVR Machine & Telephone Wizardry?!

Discussion in 'BlackHat Lounge' started by bonzo90, Aug 2, 2013.

  1. bonzo90

    bonzo90 Jr. VIP Jr. VIP Premium Member

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    Hello there, a client of mine is attempting to do something quite crazy.

    He wants to be able to call a specific number here in the UK (a supplier) with an IVR machine, iPhone/Android etc ,

    The process is this...


    1. Call a number, dial 1, 2 then enter a uk phone number
    2. The response that comes back could either be , Business or Personal and its a womans voice saying this (totally automated)
    3. He then wants the dialler to recognise if the woman said business or personal, then log it against the number in a database

    I guess my question is, IS this possible?! and if so, how ...

    Thanks BHW, im sure i will be able to reach out to some pretty clever people.

    If you can help me I would appreciate it with a small cash reward.

    Thanks,

    Bonzo90
     
  2. Carepolice

    Carepolice Power Member

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    Hey Bonzo90,

    Yes this is possible. You need to implement a dialing system with DTMF and Speech To Text transcription which would then sync up on the back end to create that database of calling records + the response you requested. It's a completely custom solution for sure and you could get it developed on Asterisk.
     
    • Thanks Thanks x 1
  3. bonzo90

    bonzo90 Jr. VIP Jr. VIP Premium Member

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    HOLLAR!!! Giving you some rep for this quality info