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Help i can't access my wordpress site or wordpress admin.

Discussion in 'BlackHat Lounge' started by jed123, Oct 18, 2012.

  1. jed123

    jed123 Newbie

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    my site is incomebeatdotcom i can't access the site or admin. i just made it a week ago so i am not sharing it for users i really need some help!

    it says

    Fatal error: Cannot redeclare soundcloud_shortcode() (previously declared in /home/...../public_html/incomebeatdotcom/wp-content/plugins/jetpack/modules/shortcodes/soundcloud.php:39) in/home/............/public_html/incomebeatdotcom/wp-content/themes/gonzo/includes/shortcodes/soundcloud-shortcode.php on line 74
     
  2. brickharbor

    brickharbor Junior Member

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    I've had this twice. Go to your hosting and locate your file manager, go to wp-content then either plug ins or theme then locate line 74 and see whats wrong. Unfortunately that's as much help as I can be, someone else sorted mine out from there.
     
  3. ronegraT

    ronegraT Power Member

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    Do as the user above said or use the ftp to access your account and delete the folder jetpack in wp-content/plugins , and it will work again
     
  4. stratocentric

    stratocentric Junior Member

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    login via ftp and go to /wp-content/plugins/jetpack and rename it to /wp-content/plugins/.jetpack This will allow you to get back into the admin and figure out which plugins have a conflict.

    When you are ready, you can just rename the ./jetpack folder back to /jetpack and you won't have to re-upload it.