help from the forum please

antx16

antx16

Power Member
Joined
Nov 25, 2007
Messages
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Guys i need help please i am tearing my hair out, i have a website called yourdomain.com, and when somebody books something they should recieve back an confirmation email from
[email protected]
Click to expand...
, but this does not happen they recieve
[email protected]
Click to expand...
, if you reply back to that email it bouces back, for info the domain is hosted at dreamhost and using gmail for email from within the dreamhost cpanel, any ideas will be great
 
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Sounds to me like something is setup wrong in whatever script you are using for the bookings. Gmail also has a "send mail as" that you can use if you are the one sending the mails. settings > accounts > send mail as

Is the username for the account travel? Looks like the mail is going out as user@server instead of user@yourdomain. So probably some sort of oddity with your installed script. There should be a way to set a reply to address though.
 
yeti_racer said:
Sounds to me like something is setup wrong in whatever script you are using for the bookings. Gmail also has a "send mail as" that you can use if you are the one sending the mails. settings > accounts > send mail as

Is the username for the account travel? Looks like the mail is going out as user@server instead of user@yourdomain. So probably some sort of oddity with your installed script. There should be a way to set a reply to address though.
Click to expand...

that what i thought it is a simple sendmail script that sends back a confirmation receipt, travel has nothing to do with the site

Code: 
function setHeaders()
	{
		$this->headers	= 'MIME-Version: 1.0' . "\r\n";
		$this->headers .= 'Content-type: text/html; charset=iso-8859-1' . "\r\n";
		$this->headers .= "From: Travel site";
do you think the problem is here
 
Last edited:
antx16 said:
that what i thought it is a simple sendmail script that sends back a confirmation receipt, travel has nothing to do with the site

Code: 
function setHeaders()
	{
		$this->headers	= 'MIME-Version: 1.0' . "\r\n";
		$this->headers .= 'Content-type: text/html; charset=iso-8859-1' . "\r\n";
		$this->headers .= "From: Travel site";
do you think the problem is here
Click to expand...

Do the headers include a Reply To: header?

Try to add this:
Code: 
this->headers .='Reply-To: [email protected]'."\r\n";

Also change the From: header to something like this:
Code: 
this->headers .='From: [email protected]'."\r\n";

btw, i think the travel is coming from the From header. it is in double quotes so I believe you need to escape the space so its likely just grabbing the Travel.

Hope that works for you
 
Last edited:
This is the whole script i dont program php so all help is apreciated

Code: 
<?php
/*
 *
 * General mailing framework
 *
 */

class Mail
{
	var $emailId;
	
	var $name;
	
	var $contact;
	
	var $message;
	
	var $to;
	
	var $subject;
	
	var $headers;
	
	function Mail($credentials) 
	{
		$this->__construct($credentials);
	}
	
	function __construct($credentials) 
	{
		$this->emailId	= $credentials['email'];
		$this->name		= $credentials['name'];
		$this->contact	= $credentials['contact'];
		$this->subject	= $credentials['subject'];
		$this->setMessage($credentials);
		$this->to		= $credentials['to'];
		$this->setHeaders();
	}
	
	function sendMail()
	{
		mail($this->to, $this->subject, $this->message, $this->headers);
	}
	
	function setHeaders()
	{
		$this->headers	= 'MIME-Version: 1.0' . "\r\n";
		$this->headers .= 'Content-type: text/html; charset=iso-8859-1' . "\r\n";
		$this->headers .= "From: Travel site";
	}
	
	function setMessage($credentials)
	{
		$this->message = "<style>
							<!--
							 /* Font Definitions */
							 @font-face
								{font-family:'Cambria Math';
								panose-1:2 4 5 3 5 4 6 3 2 4;
								mso-font-charset:1;
								mso-generic-font-family:roman;
								mso-font-format:other;
								mso-font-pitch:variable;
								mso-font-signature:0 0 0 0 0 0;}
							@font-face
								{font-family:Calibri;
								panose-1:2 15 5 2 2 2 4 3 2 4;
								mso-font-charset:0;
								mso-generic-font-family:swiss;
								mso-font-pitch:variable;
								mso-font-signature:-1610611985 1073750139 0 0 159 0;}
							@font-face
								{font-family:Tahoma;
								panose-1:2 11 6 4 3 5 4 4 2 4;
								mso-font-charset:0;
								mso-generic-font-family:swiss;
								mso-font-pitch:variable;
								mso-font-signature:1627400839 -2147483648 8 0 66047 0;}
							 /* Style Definitions */
							 p.MsoNormal, li.MsoNormal, div.MsoNormal
								{mso-style-unhide:no;
								mso-style-qformat:yes;
								mso-style-parent:'';
								margin:0in;
								margin-bottom:.0001pt;
								mso-pagination:widow-orphan;
								font-size:12.0pt;
								font-family:'Times New Roman','serif';
								mso-fareast-font-family:Calibri;
								mso-fareast-theme-font:minor-latin;}
							a:link, span.MsoHyperlink
								{mso-style-priority:99;
								color:blue;
								text-decoration:underline;
								text-underline:single;}
							a:visited, span.MsoHyperlinkFollowed
								{mso-style-noshow:yes;
								mso-style-priority:99;
								color:purple;
								text-decoration:underline;
								text-underline:single;}
							span.EmailStyle17
								{mso-style-type:personal;
								mso-style-noshow:yes;
								mso-style-unhide:no;
								font-family:'Calibri','sans-serif';
								mso-ascii-font-family:Calibri;
								mso-hansi-font-family:Calibri;
								color:#1F497D;}
							span.EmailStyle18
								{mso-style-type:personal;
								mso-style-noshow:yes;
								mso-style-unhide:no;
								font-family:'Calibri','sans-serif';
								mso-ascii-font-family:Calibri;
								mso-hansi-font-family:Calibri;
								color:#1F497D;}
							.MsoChpDefault
								{mso-style-type:export-only;
								mso-default-props:yes;
								font-size:10.0pt;
								mso-ansi-font-size:10.0pt;
								mso-bidi-font-size:10.0pt;}
							@page Section1
								{size:8.5in 11.0in;
								margin:1.0in 1.0in 1.0in 1.0in;
								mso-header-margin:.5in;
								mso-footer-margin:.5in;
								mso-paper-source:0;}
							div.Section1
								{page:Section1;}
							-->
							</style>
							<!--[if gte mso 10]>
							<style>
							 /* Style Definitions */
							 table.MsoNormalTable
								{mso-style-name:'Table Normal';
								mso-tstyle-rowband-size:0;
								mso-tstyle-colband-size:0;
								mso-style-noshow:yes;
								mso-style-priority:99;
								mso-style-qformat:yes;
								mso-style-parent:'';
								mso-padding-alt:0in 5.4pt 0in 5.4pt;
								mso-para-margin:0in;
								mso-para-margin-bottom:.0001pt;
								mso-pagination:widow-orphan;
								font-size:10.0pt;
								font-family:'Times New Roman','serif'}
							</style>
							<![endif]-->";
		
		$this->message .= "<table class=MsoNormalTable border=1 cellspacing=1 cellpadding=0 width=500
						 style='width:375.0pt;mso-cellspacing:.7pt;background:#CCCCCC;mso-yfti-tbllook:
						 1184;mso-padding-alt:0in 0in 0in 0in'>
						 
						  <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes' align='center'>
							<td style='background:#EEEEEE;padding:6.0pt 6.0pt 6.0pt 6.0pt' colspan='2'><img src='http://" . 
								($_SERVER['HTTP_HOST']) . "/images/faixa.jpg' />
							</td>
						 </tr>
		
						 <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes' align='center'>
							<td style='background:#EEEEEE;padding:6.0pt 6.0pt 6.0pt 6.0pt' colspan='2'><h3>" . $this->subject . "</h3>
							</td>
						 </tr>
						 
						 <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'>
						  <td style='background:#EEEEEE;padding:6.0pt 6.0pt 6.0pt 6.0pt'>
						  <p class=MsoNormal><b><span style='font-size:8.0pt;font-family:\"Tahoma\",\"sans-serif\"'>Name:<o:p></o:p></span></b></p>
						  </td>
						  <td style='background:white;padding:6.0pt 6.0pt 6.0pt 6.0pt'>
						  <p class=MsoNormal><span style='font-size:8.0pt;font-family:\"Tahoma\",\"sans-serif\"'>" . $this->name . "<o:p></o:p></span></p>
						  </td>
						 </tr>
						 
						 <tr style='mso-yfti-irow:2'>
						  <td style='background:#EEEEEE;padding:6.0pt 6.0pt 6.0pt 6.0pt'>
						  <p class=MsoNormal><b><span style='font-size:8.0pt;font-family:\"Tahoma\",\"sans-serif\"'>Contact:<o:p></o:p></span></b></p>
						  </td>
						  <td style='background:white;padding:6.0pt 6.0pt 6.0pt 6.0pt'>
						  <p class=MsoNormal><span style='font-size:8.0pt;font-family:\"Tahoma\",\"sans-serif\"'>" . $this->contact . "<o:p></o:p></span></p>
						  </td>
						 </tr>
						 
						 <tr style='mso-yfti-irow:2'>
						  <td style='background:#EEEEEE;padding:6.0pt 6.0pt 6.0pt 6.0pt'>
						  <p class=MsoNormal><b><span style='font-size:8.0pt;font-family:\"Tahoma\",\"sans-serif\"'>Email:<o:p></o:p></span></b></p>
						  </td>
						  <td style='background:white;padding:6.0pt 6.0pt 6.0pt 6.0pt'>
						  <p class=MsoNormal><span style='font-size:8.0pt;font-family:\"Tahoma\",\"sans-serif\"'>" . $this->emailId . "<o:p></o:p></span></p>
						  </td>
						 </tr>
						 
						 <tr style='mso-yfti-irow:2'>
						  <td style='background:#EEEEEE;padding:6.0pt 6.0pt 6.0pt 6.0pt'>
						  <p class=MsoNormal><b><span style='font-size:8.0pt;font-family:\"Tahoma\",\"sans-serif\"'>Message:<o:p></o:p></span></b></p>
						  </td>
						  <td style='background:white;padding:6.0pt 6.0pt 6.0pt 6.0pt'>
						  <p class=MsoNormal><span style='font-size:8.0pt;font-family:\"Tahoma\",\"sans-serif\"'>" . $credentials['message'] . "<o:p></o:p></span></p>
						  </td>
						 </tr>
						 </table>";
	}
}

?>
 
zone69 said:
Do the headers include a Reply To: header?

Try to add this:
Code: 
this->headers .='Reply-To: [email protected]'."\r\n";

Also change the From: header to something like this:
Code: 
this->headers .='From: [email protected]'."\r\n";

btw, i think the travel is coming from the From header. it is in double quotes so I believe you need to escape the space so its likely just grabbing the Travel.

Hope that works for you
Click to expand...

just tried that thanks but no luck i am really not understanding why this is happening
 
Ok so try to change this:

Code: 
function setHeaders()
	{
		$this->headers	= 'MIME-Version: 1.0' . "\r\n";
		$this->headers .= 'Content-type: text/html; charset=iso-8859-1' . "\r\n";
		$this->headers .= "From: Travel site";
	}

To:
Code: 
function setHeaders()
	{
		$this->headers	= 'MIME-Version: 1.0' . "\r\n";
		$this->headers .= 'Content-type: text/html; charset=iso-8859-1' . "\r\n";
                $this->headers .= 'Reply-To: [email protected]'."\r\n";
		$this->headers .= 'From: [email protected]'."\r\n";
	}

EDIT: just saw your last post so I guess this won't work. maybe try just adding only the REPLY TO: header and not changing the FROM: header?
 
Last edited:
Hi antx16

Well your php code is just fine, its only for sending your booking.

Problem is within your email set up at your cpanel
 
cheers for all your help guys give me 5 minutes and i will get back to let you know how it goes
 
19w08 said:
Hi antx16

Well your php code is just fine, its only for sending your booking.

Problem is within your email set up at your cpanel
Click to expand...

unfortunately I don't have cpanel on any of my servers so really have no clue what changes you can make there.
 
zone69 said:
unfortunately I don't have cpanel on any of my servers so really have no clue what changes you can make there.
Click to expand...

Kinda meant your email setup etc. :)

In cpanel its a piece of cake to add emailadresses etc.
 
zone69 said:
unfortunately I don't have cpanel on any of my servers so really have no clue what changes you can make there.
Click to expand...

yep well still cant figure it out it has to something so stupid , i went all dreamhost cpanel and nothing to do in there , i mean it replies fine info is ok but return email address is not mine it looks like it is dreamhosts server replying, it was doing the same when hosted directly from dreamhost mailservers so i thought change to gmail apps hosting , but still the same
 
Its always something stupid hehe...

Can you work around the problem when using the autoresponder in your cpanel with bookings*yourdomain.com ?
 
antx16 said:
yep well still cant figure it out it has to something so stupid , i went all dreamhost cpanel and nothing to do in there , i mean it replies fine info is ok but return email address is not mine it looks like it is dreamhosts server replying, it was doing the same when hosted directly from dreamhost mailservers so i thought change to gmail apps hosting , but still the same
Click to expand...

That's very weird. I agree it will be something stupid.

As a simple test try create a file called test.php in your webroot like this and then just access it with hxxp://yourdomain.com/test.php and check the email you receive to see what the reply-to is. :

Code: 
<?php
$to = "[email protected]";              //an email address you can receive mail to
$subject = "Just a test mail";
$message = "Just a test mail message";
$from = "[email protected]";

$headers = "MIME-Version: 1.0\r\n";
$headers .= "Content-type: text/html; charset=iso-8859-1\r\n";
$headers .= "To: ".$to."\r\n";
$headers .= "From: ".$from."\r\n";
$headers .= "Reply-To: ".$from."\r\n";

if (mail($to, $subject, $message, $headers)) {
echo '<br>Mail accepted for delivery<br>';
}
else{
 echo '<br>There was an error. Mail not accepted for delivery<br>';
}
?>

Let's see what you get in this email so we can rule out Cpanel settings.
 
zone69 said:
That's very weird. I agree it will be something stupid.

As a simple test try create a file called test.php in your webroot like this and then just access it with hxxp://yourdomain.com/test.php and check the email you receive to see what the reply-to is. :

Code: 
<?php
$to = "[email protected]";              //an email address you can receive mail to
$subject = "Just a test mail";
$message = "Just a test mail message";
$from = "[email protected]";

$headers = "MIME-Version: 1.0\r\n";
$headers .= "Content-type: text/html; charset=iso-8859-1\r\n";
$headers .= "To: ".$to."\r\n";
$headers .= "From: ".$from."\r\n";
$headers .= "Reply-To: ".$from."\r\n";

if (mail($to, $subject, $message, $headers)) {
echo '<br>Mail accepted for delivery<br>';
}
else{
 echo '<br>There was an error. Mail not accepted for delivery<br>';
}
?>

Let's see what you get in this email so we can rule out Cpanel settings.
Click to expand...

ok just give me a few minutes and i will be back to let you know
 
ok Zone69 that came back just perfect with the correct email address
 
explanation is simple

anything connected with DREAMHOST is either a Disaster or a Horror Story

A colleague got his site busted for "blackhat stuff" as claimed by DREAMHOST. Problem is, the guy doesnt even know the meaning of spam. This happened just 2 days ago. Dreamhost should change its name to NIGHTMAREHOST
 
snowwhite said:
explanation is simple

anything connected with DREAMHOST is either a Disaster or a Horror Story

A colleague got his site busted for "blackhat stuff" as claimed by DREAMHOST. Problem is, the guy doesnt even know the meaning of spam. This happened just 2 days ago. Dreamhost should change its name to NIGHTMAREHOST
Click to expand...

yep i know there are lots of problems with them but at the moment this is driving me nuts , it does not make sense, all i want is the printable receipt sent back to the client with the correct return email address
 
antx16 said:
yep i know there are lots of problems with them but at the moment this is driving me nuts , it does not make sense, all i want is the printable receipt sent back to the client with the correct return email address
Click to expand...

Now thats a contradiction, lol:p:p:p
 
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