I created a new listing on Amazon, and chose no brand. At the last step, Amazon reported this error:
"We identified that you are attempting to create a product listing with the brand value 'generic', that infringes on the Intellectual Property (IP) of brand(s) Spacebar. Using another brand’s IP in your generic product listing, or listing a branded product as generic, are violations of our listing policies. For more information, see Amazon Brand Name Policy and Amazon Intellectual Property Policy . If you believe that you are complying with our policies, contact us at https://sellercentral.amazon.com/cu/contact-us and mention the error code 5882."
Meanwhile, before that, I listed 5 listings with non-branded options. Can you tell me why and how to handle this problem? Thank you.
"We identified that you are attempting to create a product listing with the brand value 'generic', that infringes on the Intellectual Property (IP) of brand(s) Spacebar. Using another brand’s IP in your generic product listing, or listing a branded product as generic, are violations of our listing policies. For more information, see Amazon Brand Name Policy and Amazon Intellectual Property Policy . If you believe that you are complying with our policies, contact us at https://sellercentral.amazon.com/cu/contact-us and mention the error code 5882."
Meanwhile, before that, I listed 5 listings with non-branded options. Can you tell me why and how to handle this problem? Thank you.