[HELP] Adsterra Hyperwallet Account ID – Stuck

omar abdi

Regular Member
Joined
Mar 23, 2019
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Hi,

I’m unable to set up Hyperwallet as a payment method on Adsterra.
  • Adsterra asks for Hyperwallet Account ID
  • Hyperwallet does not allow manual account creation
  • Account is created only via invitation email from Adsterra
  • No invitation received, so no Account ID
  • Result: stuck in a loop, can’t submit payment method

Questions:


  1. Should Adsterra send the Hyperwallet invitation first?
  2. Is the Account ID supposed to be auto-generated?
  3. Is this a known issue?

Tagging @AdsterraOfficial for clarification.


Thanks

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