Help: Abelohost VPS going offline constantly

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codetech12

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I have a VPS with Abelohost and it is going down almost everyday. I am not even able to SSH until I reboot the server from the control panel. What I noticed is that apache goes down everytime and I am able to get my website up by turning on apache using VNC and SSH too starts working then. I had setup auto restart of apache by following a tutorial but I think the script doesn't work. The staff says this "
keep in mind that we have informed аll clients "We Planned Network Maintenance: Timeframe undetermined"
It's possible that your server will be offline because of "Network Maintenance"

But I don't know why restart would fix it or turning on apache using VNC.

OS Ubuntu 16.04
 
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codetech12 said:
I have a VPS with Abelohost and it is going down almost everyday. I am not even able to SSH until I reboot the server from the control panel. What I noticed is that apache goes down everytime and I am able to get my website up by turning on apache using VNC and SSH too starts working then. I had setup auto restart of apache by following a tutorial but I think the script doesn't work. The staff says this "
keep in mind that we have informed аll clients "We Planned Network Maintenance: Timeframe undetermined"
It's possible that your server will be offline because of "Network Maintenance"

But I don't know why restart would fix it or turning on apache using VNC.

OS Ubuntu 16.04
Click to expand...
sounds like you need to move, a fellow blackhatter could help. Worth a look and maybe @aqibarif74 can migrate you over
 
I actually wouldn't like to move right now because of financial issues. Please is there any way to fix it?
 
They have this on their website: "Planned Network Maintenance: Timeframe undetermined"

Maybe is because of this, if this isn't solved in 1 week, maybe is better change from Hosting Provider. But we can't do anything for you.


What do you expect from us? We don't manage Abelohost Network.

They are on Network Maintenance, is normal that your website will go down. What do you want? It's impossible to solve, they are doing Network Maintenance.

The best way is to contact support and wait.
 
But the problem is of apache getting stopped. A simple service apache start would get the website up as well as start ssh.
 
codetech12 said:
But the problem is of apache getting stopped. A simple service apache start would get the website up as well as start ssh.
Click to expand...

Login to SSH or VNC

Try one of this commands

Code: 
sudo service apache2 restart

If the first command doesn't work, try this command:

Code: 
sudo service apache2 start

However, if appears any error please copy and paste here.
 
Couldn't you just make a script to restart these services when they go down? I know it's not an optimal solution, but it will work until the maintenance is finished.
 
Stavro said:
Couldn't you just make a script to restart these services when they go down? I know it's not an optimal solution, but it will work until the maintenance is finished.
Click to expand...

I did but seems like they are not working. I followed this (not spamming, delete if not allowed) - blog.flaunt7.com/auto-restart-apache-goes-stops/

No error is shown.
 
Last edited by a moderator:
Is this a managed VPS or unmanaged?

If it's managed, just submit a help ticket asking for auto-restart scripts to be set up. And if it's unmanaged, you may want to look into a managed VPS, preferably with another provider with better uptime.
 
How about shinjiru? Malaysia location. Their live chat support is better than on shore providers too
 
Check your logfiles, keep your eyes on server performance by something like htop, maybe there's not enough RAM and the server starts hanging itself.
What are your server specs? CPU's, RAM, swap...
Install htop and monitor the performance of your server. You say you can't SSH to your server, so it seems the server kills/ hangs itself and there's a reason for that, the reason can be found in the logfiles.

While you're logged in to your server, do something like tail -f /var/log/syslog, so you can check realtime which errors occur. You can do the same for /var/log/apache2/error.log (tail-f /var/log/apache2/error.log)
 
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