[HELP] 500 Internal Server Error

SOCOM · May 3, 2011

My Wordpress site has been up for over a month on Hostable now and I was still on my site today. Everything was working. I suddenly refreshed the page and I received the 500 Internal Server Error.

Background Info: I used Fantastico to install WP. I chose the domain I wanted it attached to and it installed it into public_html by default. Everything was working perfectly.

I have contacted supported and he told me that it's because it was installed to the subfolder public_html/domain name.

Can anyone offer any suggestions?

Also: I have a back up .tar, would this revive my site?

zmoney · May 3, 2011

So it just happened instantly like that? I was gonna say chmod the directory for the blog to 755.. but... sounds like it just went boom on ya..

SOCOM · May 3, 2011

I was in the admin panel, and I hit f5 and there she goes. It's not a browser problem either, I check on Firefox 4, Firefox 3.6, and IE9.

zerodtk · May 3, 2011

it must be the .htaccess file...i always get the 500 error when i start messing up the .htaccess..try to download that file and delete it from the host...then hit ctrl+r hope it helps

zmoney · May 3, 2011

Well, what were you doing in the admin panel?

SOCOM · May 3, 2011

I didn't touch any .htaccess file. Where do I get this file?

nirose · May 3, 2011

its the host server problem as far as i know because a site doesn't go down that way which has been running smoothly unless something you break, the server breaks or you get hacked.

did you install any new plugins or themes lately.

and also you should ask your host to check what happened as they should be able to view the logs and tell you what happened. My host does. i don't know about hostable though, had a ticket about a month ago, they just ignored it.

SOCOM · May 3, 2011

zmoney said:
Well, what were you doing in the admin panel?

I was editing my post. Was trying to work with ***** Affiliate and tried custom permalinks. Couldn't get it to work, so I put it back to default and it was working.

syns0r · May 3, 2011

500 error usually happens because of owner/permissions or something not right with the .htaccess file.

Do like zerodtk said download and delete it and then see if you can access your home page again. If you didn't do anything it's probably a permission/owner problem.

The .htaccess file is located in the same folder as the index.php file is (if you're on a mac it may be hidden because of the '.' prefix)

beaglejuice · May 3, 2011

What plugins or themes have you installed? I can almost assure you that these errors are caused by you and fixable. But there's not much to solve unless you let one of the experts here at bhw access your site.

syns0r · May 3, 2011

everythingred said:
I was editing my post. Was trying to work with ***** Affiliate and tried custom permalinks. Couldn't get it to work, so I put it back to default and it was working.

yup, sounds like an .htaccess issue now. The file (htaccess) probably isn't writable (or not created) so you need to add the code from wordpress into it.

eskimo · May 3, 2011

.htaccess it seems
just download a fresh wordpress and upload the .htacess to the root (backup the existing one first of course)

SOCOM · May 3, 2011

syns0r said:
500 error usually happens because of owner/permissions or something not right with the .htaccess file.

Do like zerodtk said download and delete it and then see if you can access your home page again. If you didn't do anything it's probably a permission/owner problem.

The .htaccess file is located in the same folder as the index.php file is (if you're on a mac it may be hidden because of the '.' prefix)

There is no htaccess file there. I clicked searched and it said was there but it isn't.

zmoney · May 3, 2011

Go to ur cpanel and "show hidden files" .. Custom permalinks problably re-wrote it with mod-rewrite, but it never got changed back.. Dont use the "legacy file manager", use the new one. Should be a folder popup that comes up and asks if you wanna see hidden files.

gharold · May 3, 2011

A lot of times .htaccess files are not visible.
Through your cpanel you must give permission to show hidden files.
If you use a ftp program you should be able to see it, if not, you may also have to give it permission to show hidden files also.
I am pretty positive all Wordpress installs require a .htaccess file.

fatboy · May 3, 2011

Take a look in the error logs of your hosting - that may shine a light on the problems.
If you are still having problems grab me on MSN and we can have a look.

webwhizz · May 3, 2011

500 Internal Server Error deff permissions error todo with read n write, ive had this when ive restored to default settings,i think its a glich with one of the plugins,my cure was to re-install, only took 5 mins

SOCOM · May 3, 2011

It won't let me do it. I just don't get it anymore. I'm willing to offer $10 PayPal if someone can just do it for me and get it right.

SOCOM · May 3, 2011

webwhizz said:
500 Internal Server Error deff permissions error todo with read n write, ive had this when ive restored to default settings,i think its a glich with one of the plugins,my cure was to re-install, only took 5 mins

The problem with re-installing is that my work will be gone. My back up was from over a week ago, I've done much since.

zmoney · May 3, 2011

Go into your wordpress folder and click on wp-login.php or whatever... is it still 500 error? Whats the Chmod value of the main wordpress folder? PHP stuff should be 755

[HELP] 500 Internal Server Error

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