1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

He feels like a leach!

Discussion in 'BlackHat Lounge' started by donaldbuck, Dec 15, 2015.

  1. donaldbuck

    donaldbuck Newbie

    Joined:
    Sep 7, 2015
    Messages:
    42
    Likes Received:
    2
    I have a ex-client, who came to me promising me loads of work, and acting like he was big time. You know the kind..

    Well he bought my SEO service, and only used it for 1 month. This was going back like 6 months ago.

    Since then, he has sent me multiple emails, and it's starting to bug me out.

    I get the feeling now, he wasn't ever going to be a client. Just a guy who bought my service, and was looking to study how i do SEO, and build links.

    What's pissing me off, as he's asked if it was web 2.0 links, pbn links,guest post links... then he asked was content with kontent machine..stuff like this.

    What's pissing me off, is i don't have time to mentor , or start consulting strategies, and tactics. I mean he payed me $100... wtf!

    his most recent email was today, saying he's checked ahrefs & majestic, and the links are showing as "deleted"...

    i just get the feeling, he can't quite work out what im doing, so he is just constantly trying to work out. He has no idea, and is wayyy of the mark anyways, but i can't be bothered to spend my team, teaching him. Times money.

    He even had the cheek, to say today, "should i be requesting a refunding", wtf!

    any advise on how you reply to these sorts of clients, without loosing your cool, and looking un-professional. He was even saying he knows seo now.. again, i put my face in my hands, and thought "ohhh knoww"..

    arrr...
     
  2. mickyfu

    mickyfu Jr. VIP Jr. VIP

    Joined:
    Dec 14, 2011
    Messages:
    7,218
    Likes Received:
    20,779
    Occupation:
    King Of Crypto C
    Location:
    Solihull Young Offenders
    Sorry mate, I will stop emailing you now.
     
    • Thanks Thanks x 7
  3. Hawkster

    Hawkster Jr. VIP Jr. VIP

    Joined:
    Jun 22, 2013
    Messages:
    3,504
    Likes Received:
    3,721
    Gender:
    Male
    Occupation:
    Listen to everyone - Follow no-one
    Location:
    UK
    Home Page:
  4. KingMatt

    KingMatt Newbie

    Joined:
    Nov 4, 2014
    Messages:
    22
    Likes Received:
    6
    80/20 principle

    20% of your clients bring in 80% of your business

    Corollary:
    20% will waste 80% of your resources if allowed to

    Cull your worst clients - it's more efficient to drop the least worthwhile clients than pursue maximum clientele
     
    • Thanks Thanks x 1
  5. donaldbuck

    donaldbuck Newbie

    Joined:
    Sep 7, 2015
    Messages:
    42
    Likes Received:
    2
    I just feel like he's a leech, and constantly draining me off my time.

    He payed me $100 - 6 months ago. I took his website from 50th position, to 18th position. He has remained in the same position ever since. I know, because I kept track.

    Anyways, hes asking if my "pbn was taken out"..

    1) i never used pbn

    2)
     
  6. donaldbuck

    donaldbuck Newbie

    Joined:
    Sep 7, 2015
    Messages:
    42
    Likes Received:
    2

    Wow, wise words!!!

    It's just i don't want any bad review. He seems the type if things don't go his way, he will spit his dummy out.

    How do i respond though buddy?
     
  7. Sherbert Hoover

    Sherbert Hoover Jr. Executive VIP Jr. VIP

    Joined:
    Dec 26, 2010
    Messages:
    1,097
    Likes Received:
    9,211
    Occupation:
    ORM - Content - SEO - PBN
    Location:
    Anywhere but the UK
    Is he a BHW member? If this service was only for one month, and was several months ago, go no-contact. Don't let one possible bad review cause that amount of stress. Put a value on your time, and decide whether or not all the time spent AFTER the initial month replying to emails and dealing with this shithead is worth it.
     
  8. MartysW0RLD

    MartysW0RLD Jr. VIP Jr. VIP

    Joined:
    Apr 14, 2013
    Messages:
    802
    Likes Received:
    171
    Occupation:
    ANGEL ON THE INTERNET
    Location:
    United States
    Your first problem was taking a $100 client, those are always the most naggy. Remember the 80/20 rule, and get these backseat drivers out of your life.
     
    • Thanks Thanks x 1
  9. donaldbuck

    donaldbuck Newbie

    Joined:
    Sep 7, 2015
    Messages:
    42
    Likes Received:
    2

    Wow, wise words!!!

    It's just i don't want any bad review. He seems the type if things don't go his way, he will spit his dummy out.

    How do i respond though buddy?
     
  10. donaldbuck

    donaldbuck Newbie

    Joined:
    Sep 7, 2015
    Messages:
    42
    Likes Received:
    2
    Quick update: He just emailed me, then threatened to leave me a 1 star review. ffs
     
  11. HoneyHelper

    HoneyHelper Supreme Member

    Joined:
    Jun 29, 2015
    Messages:
    1,474
    Likes Received:
    388
    you can always openly reply to his review. It's business; you have to be open in these kind of situations.
     
  12. MrGrumpy

    MrGrumpy Registered Member

    Joined:
    May 5, 2010
    Messages:
    95
    Likes Received:
    72
    Unfortunately by charging 100$ for seo you are attracting the bottom of the barrel. I would bill him again for all the time you have spent answering his questions. Send him a bill for additional seo services rendered for a nominal fee of another $ 200 for time spent answering questions (he obviously will not pay but he will get the message) and show his rankings when you did the work. Also point out the obvious that seo is an ongoing process and his contract expired with you months ago once he ceased paying for services. I would also point out to him if he leaves you a one star rating he is getting the same and cease conversing with him.
     
  13. howardmarks

    howardmarks Newbie

    Joined:
    Jun 17, 2011
    Messages:
    46
    Likes Received:
    10
    Home Page:
    I'd direct him to this thread and have him read the responses and cut contact.
    Its like buying a car in 1981 and still expecting free services
     
  14. donaldbuck

    donaldbuck Newbie

    Joined:
    Sep 7, 2015
    Messages:
    42
    Likes Received:
    2
    The dudes just left me a 1 star review.

    I told him i will leave him a 1 star review, and called him a clown. He's now saying hes going to put a report into the police

    and said "i threatened the wrong guy, and he will make sure i regret it"

    where do i go from here, as this dude is an asshole of the highest level
     
  15. jazzc

    jazzc Moderator Staff Member Moderator Jr. VIP

    Joined:
    Jan 27, 2009
    Messages:
    2,612
    Likes Received:
    11,242
    Occupation:
    Pusillanimous Knitter
    Location:
    Buenos Aires
    Fire him and forget about it. You're losing money by dealing with him.

    Use something in the lines "The service has been completed as described. For any further consultation, my hourly rate is $(big ass rate he won't accept), I'll be happy to assist you".
     
    • Thanks Thanks x 2
  16. Zwielicht

    Zwielicht Moderator Staff Member Moderator Jr. VIP

    Joined:
    Aug 31, 2013
    Messages:
    7,129
    Likes Received:
    12,572
    Gender:
    Male
    Occupation:
    Reaper
    Location:
    Riverside, California
    Home Page:
    I was once told that cheap prices attract cheap clients on here, and now I'm passing that information on to you.
     
  17. Conor

    Conor Elite Member

    Joined:
    Nov 7, 2012
    Messages:
    3,577
    Likes Received:
    5,954
    Gender:
    Male
    Location:
    South Africa
    Home Page:
    This ^

    If you had agreed upon what services would be rendered, or sent a detailed invoice beforehand, you can show that to him and remind the client that consultation is "out of scope" work that will cost him hourly.
     
    • Thanks Thanks x 1
  18. ja1myn

    ja1myn Senior Member

    Joined:
    Feb 3, 2012
    Messages:
    817
    Likes Received:
    306
    Like others have said, just reply to his review publicly. Maintain a professional stance on the entire matter.